Harvard Business Review

MAY 3, 2013

Cold-calling doesn''t have to be about sleazy sales tactics or the quick hit; instead, it can simply be a way to connect with someone you might never otherwise have access to — even, it turns out, billionaires. Her goal wasn''t actually to score an interview with the COO, which was probably unlikely.

COO 8

COO Chief Operating Officer Real Estate Welch 8

Harvard Business Review

JULY 30, 2018

Or should we emphasize the tactics individual women can use to get ahead? Participants read text taken directly from Facebook COO Sheryl Sandberg’s book Lean In , or listened to audio clips from Sandberg’s TED talks, that described the problem of women’s under-representation in leadership.

Engineering 11

Engineering COO Participative Tactics 11

Harvard Business Review

MARCH 25, 2013

But what really fueled #GivingTuesday was not technology tactics or whiz-bang applications; it was a mindset built around four principles, ones that can apply to many organizations seeking to use social media to create change. The most powerful social organizations aren't just content-creators, but also context -creators.

Media 16

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Harvard Business Review

APRIL 30, 2013

one morning last December, an email from our COO arrived in our inboxes. The second, more successful tactic is an "agile" approach, similar to how restaurants use test kitchens : Create variations on a theme and see what sticks. To create the one map that impressed our COO, we failed at least 10 times. At 4:26 a.m.

COO 8

COO Information Technology Quality Agility 8

Harvard Business Review

AUGUST 30, 2012

Some point to politics in the C-Suite, especially to competition between the COO and CFO. If the COO launched a large, cross-functional improvement program, the CFO would underfund it. At Blue Cross Blue Shield of Michigan, tactics such as daily huddles drove immediate wins and helped entrench a culture of empowerment.

Company 8

Company COO CFO Insurance 8

Harvard Business Review

JUNE 5, 2018

Although talented and competent, he allowed himself to enter a negative cycle of activity after being hired into a large consumer goods company as the COO, and the presumptive successor to the CEO, who planned to retire in 24 months. The next three tactics help to control the pace of interactions.

Supply Chain 11

Supply Chain CEO Kahneman Self-aware 11

Harvard Business Review

OCTOBER 10, 2018

Gamification , “buddy” programs, and text message reminders are other familiar nudge-for-health tactics. Miguel Garza, COO of CdA, says that data can be part of the answer. Thus a small, inexpensive bit of choice architecture provides a real shot in the arm for population health.

Health Care 8

Health Care Incentives Motivation Short-term 8

Harvard Business Review

AUGUST 15, 2013

Her outburst above and the ensuing conversation was a survival tactic, but it sent a clear message to the partner in charge of the Atlanta office. The COO of a software firm, he had had a horrible relationship for years with Ron, a key product development VP. Then she got promoted to the head of the Southeast Region. I''m upset.

COO 11

COO Energy Tactics Motivation 11

Harvard Business Review

FEBRUARY 5, 2015

Consider Nissan’s “Vision Zero” which aims for “zero traffic accidents involving Nissan vehicles that inflict serious or fatal injuries,” according to COO Toshiyuki Shiga. Even tactical operational goals can be transformative.

Goal 8

Goal Transportation Automotive COO 8

Harvard Business Review

MARCH 25, 2013

But what really fueled #GivingTuesday was not technology tactics or whiz-bang applications; it was a mindset built around four principles, ones that can apply to many organizations seeking to use social media to create change. The most powerful social organizations aren't just content-creators, but also context -creators.

Media 9

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Harvard Business Review

JANUARY 30, 2015

Not only did Mike’s tactics give his team the satisfaction of feeling heard and understood; the quality of information he received improved drastically. “He cautioned us about our growth, but we never really listened,” says Cameron, who was the COO at the time. The problem? “Our VP was quiet.

How To 8

How To Case Study Charan Information 8