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How AI Can Help Us Concentrate At Work

The Horizons Tracker

While the coronavirus-induced transition to our home offices has presented whole new challenges in terms of our ability to concentrate, such concerns have a long history due to the fashion for open plan offices that has dominated over the last few decades. Informal meetings were also important, however.

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The First Step to Fixing U.S. Manufacturing

Harvard Business Review

manufacturers do source from domestic suppliers, they tend to regard them purely as a cost center. Past work by McKinsey found that inefficiencies in manufacturer-supplier interactions add up to roughly 5% of development, tooling, and product costs in the auto industry. Any long-term, strategic vision for making U.S.

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Offshore Centers Can Offer More than Low Costs

Harvard Business Review

Captive offshore operations centers — company-owned delivery units located in low-cost countries such as India and the Philippines — have come a long way. Originally designed to provide labor cost arbitrage, they are now on the brink of being a source for strategic advantage.

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How One Company Made Its Analytics Investment Pay Off

Harvard Business Review

Disclosure: Jose is long GFNorte; the rest of us do not have GFNorte holdings.). GFNorte recently established a Central Analytics Business Unit (ABU) with the mandate to convert information into profits at a rate of 10X cost and to lead the adoption of a customer-centric approach within the organization. Support from the top.

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A Kodak Moment to Reconsider the Value of IT

Harvard Business Review

But surveys show that more than 25% of firms still think of IT as a cost center, 53% of CIOs' time is focused on cost control, and 54% of companies outsource their IT services. It's easy to fall into the Kodak trap, especially in austere times when there's almost overwhelming pressure to cut costs.

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Bridging the Gap Between IT and Your Business

Harvard Business Review

Find common ground on medium-term issues. We propose business and IT work in that direction by bringing a few tough technological trade-offs front and center, with the goal of finding some middle ground. Companies must invest in these parts of IT for the long term. It is time to put a stop to this.

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The Most Successful Brands Focus on Users — Not Buyers

Harvard Business Review

Golf coaches have long known what marketers are figuring out: the best way to hit the ball is to focus on the swing and follow-through. Usage brands, by contrast, elevate customer service and loyalty from resource-starved cost-centers to key drivers of growth and profitability.

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