Harvard Business Review

JANUARY 4, 2018

The ABU was set up as a centralized profit center with ambitious targets and with direct reporting to the chief operations officer; most often, similar units are organized as cost centers with no specific targets. This setup fosters focus on high-yield projects, actionable analytics, and speed of execution. Support from the top.

Company 8

Company Chief Operating Officer Incentives Project 8

Harvard Business Review

SEPTEMBER 13, 2012

Done right, these have the power to win over skeptics, but all too often they lose momentum or offer additional lightweight technical functionality that is meaningless to business people. CEOs remain reluctant to invite CIOs to the executive table, insisting that IT is a cost center, not the innovation incubator it could be.

Supply Chain 15

Supply Chain CIO Budgeting Project 15

Harvard Business Review

DECEMBER 25, 2013

Service at American Express, he argued, should not be treated as just a cost center; rather, it offered an opportunity to invest in building the sort of warm relationships between American Express and its customers that the venerable company’s brand had always been based on. Power customer service award in credit cards year after year.

Call Center 9

Call Center Attrition Cost Center Learning-by-Doing 9

Harvard Business Review

OCTOBER 12, 2011

With Kodak balancing on the precipice , a classic case study on the company offers powerful lessons that still resonate 20 years after it was written. But surveys show that more than 25% of firms still think of IT as a cost center, 53% of CIOs' time is focused on cost control, and 54% of companies outsource their IT services.

CIO 9

CIO Outsourcing Cost Center Film 9

Harvard Business Review

OCTOBER 14, 2015

We use the power of our data at CVS to improve medication adherence, both in direct consultation with patients and by connecting with health care providers. As providers increasingly participate in value-based purchasing arrangements, what used to be profit centers have become cost centers.

System 8

System Health Care Retail Cost 8

Harvard Business Review

FEBRUARY 9, 2011

We call these people Cost Center Consumers, and they come in two flavors. Divas: These are high maintenance consumers who drive costs up after purchase. They tie up your call centers, incur costly returns, and generate other costs that occur below the gross margin line, which is harder to see.

P&L 14

P&L Supply Chain Retail Price 14

Harvard Business Review

AUGUST 13, 2013

That also includes the major line of business systems that power the back office and related functions of the company, as well as the front line support and operations elements for all of that. One of the things I''d learned working for a number of CIOs was that IT is most commonly viewed as the largest cost center in the enterprise.

CIO 8

CIO How To Technology Directory 8

Harvard Business Review

JANUARY 16, 2015

CSO, CFO, CIO, IT, Ops (Practice Leaders): Typically, these decision makers run cost centers as opposed to generating revenue. Remember, for a person in a position of power, it is more about protecting them from what can go wrong than it is about what can go right. Sales Entrepreneurship Negotiations'

P&L 8

P&L Due Diligence CIO COO 8

Harvard Business Review

FEBRUARY 2, 2016

On the other hand, they are set up as cost centers and service bureaus, mandated to meet the needs of all their constituents as rapidly as possible under the ceiling of their budget. For distinctive capabilities are inherently cross-functional.

Development 8

Development Supply Chain Incentives Outsourcing 8

Tanveer Naseer

NOVEMBER 10, 2015

They make the workplace more political, needlessly enforcing nerve-wracking centers of power. Your competitor is getting nothing but a disingenuous cost center. I never liked giving them, and I never liked getting them. They are like school report cards, only less well-meaning and more poorly formed.

Performance Review 100

Performance Review Review Learning-by-Doing Document 100

Harvard Business Review

SEPTEMBER 12, 2014

Who at your company will be put in charge of turning buildings operations from a cost center to a revenue center? They can expensively purchase power from other sources at times of high demand, but it’s often better for them to avoid such peaks by reducing consumption when needed.

Energy 8

Energy Resources Cost Center Budgeting 8

Harvard Business Review

SEPTEMBER 12, 2014

Who at your company will be put in charge of turning buildings operations from a cost center to a revenue center? They can expensively purchase power from other sources at times of high demand, but it’s often better for them to avoid such peaks by reducing consumption when needed.

Energy 8

Energy Resources Information Technology Cost Center 8

Harvard Business Review

MAY 31, 2012

For one, it’s a cost center. Maybe it’s time to go for someone who has faith in the power of the HP name, history, products, and its 349,600 employees. Yes, marketing faces a steep uphill battle its quest for a seat at the table of valued corporate functions. And the ROI for this spend is anything but clear.

Supply Chain 13

Supply Chain Real Estate ROI CFO 13

Harvard Business Review

FEBRUARY 8, 2018

“It’s already changing organizations, by moving IT from a cost center to something with a place at the table in a lot of different meetings,” said Chris Jackson, head of cloud platforms at Pearson, a global learning company.

Management 12

Management Software BPM Technology 12

Harvard Business Review

FEBRUARY 22, 2012

He, like others , has discovered the power of teaching online; in his case, he reached 160,000 students in a single online course on artificial intelligence. Impressive facilities were a way of showing off the power of your wealthy alumni. But they will need an extremely clear purpose, and shared, decentralized power throughout.

Participative 15

Participative Decentralization Globalization Cost Center 15

Harvard Business Review

DECEMBER 18, 2012

The Obama administration issued new standards to double the fuel economy of cars and trucks , and the National Resources Defense Council (an NGO) proposed using the Clean Air Act to reduce emissions from power plants by 25%. On May 26, Germany set a world record when it produced 50% of its electricity needs from solar power alone.

Supply Chain 10

Supply Chain Constraint P&L Energy 10

Harvard Business Review

OCTOBER 4, 2012

Unfortunately, this total market strategy approach completely ignores the the rapidly-escalating economic impact of Hispanics, whose purchasing power is estimated to reach $1.5 Think profit center, not cost center. To date, Obama and Romney have decided to approach U.S.

Policies 15

Policies Short-term Diversity Education 15

Harvard Business Review

OCTOBER 4, 2012

Unfortunately, this total market strategy approach completely ignores the the rapidly-escalating economic impact of Hispanics, whose purchasing power is estimated to reach $1.5 Think profit center, not cost center. To date, Obama and Romney have decided to approach U.S.

Policies 8

Policies Short-term Diversity Education 8