Desperately Seeking Simplicity
Harvard Business Review
FEBRUARY 2, 2012
Three attributes stood out: 1) authenticity and sharp clarity of purpose, 2) empathy (EQ) and the ability to relate to people at the "front line" levels, and 3) self-awareness and humility to constantly question and adapt. Government is the most visible crucible for this clash of speed versus complexity, yet businesses are not far behind.
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