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Book Review of “The Culture Cycle: How to Shape the Unseen Force that Transforms Performance”

The Practical Leader

John Kotter and James Heskett’s classic book, Corporate Culture and Performance , is an organization development classic. Results (Four Rs, innovation, growth, and profitability). Retention : Lower recruiting, hiring, training, and lost productivity costs because of greater employee loyalty. Organization Learning (e.g.

Heskett 49
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How to Ignite and Sustain Organizational Growth

Skip Prichard

James Heskett and John Kotter found that organizations with strong corporate cultures realized over eleven years revenue growth of 682 percent, employment growth of 282 percent and stock price growth of 901 percent. Why is creating a performance-enhancing culture critically important? Simply put, culture drives performance.

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What Great Companies Know About Culture

Harvard Business Review

Heskett wrote in his latest book The Culture Cycle , effective culture can account for 20-30 percent of the differential in corporate performance when compared with "culturally unremarkable" competitors. But is there a direct correlation between employee investment and the balance sheet?

Company 18
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Is Kindness a Strategy?

Harvard Business Review

I'm sure many supervisors at American would have issues with their colleague's innovative, if mildly deceptive, solution. Consider the fact that kind acts don't generally add costs — unless you have employees giving away the store. Crisis averted. But, no matter how you look at it, it was an act of genuine kindness.