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Businesses Serving the Poor Need to Get Over Their Unease About Profit

Harvard Business Review

Business cost structures in low-income markets are daunting: Operational expenses such as distribution frequently dwarf the costs that companies face in developed markets, while customer acquisition and retention often demand unusually intense — and costly — levels of consumer engagement.

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Can Technology End Poverty?

Harvard Business Review

We're more likely to scale up birthing kits that cost less than 50 cents apiece than mobile apps that might diagnose disease; more likely to open one-room schools in rented spaces or even boats , where children sit on the floor and learn to think creatively, than insist that every pupil have Internet access. Immerse yourself in the details.

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Funders Can Give More than Money

Harvard Business Review

Six years ago, David and Donna Allman approached Opportunity with an idea that fell outside our traditional microfinance model: to build a Community Economic Development (CED) program in Nicaragua. On a recent trip, he briefed me on his business plan and on the school's operations with the maturity and confidence of a seasoned entrepreneur.

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Can Technology End Poverty?

Harvard Business Review

We're more likely to scale up birthing kits that cost less than 50 cents apiece than mobile apps that might diagnose disease; more likely to open one-room schools in rented spaces or even boats , where children sit on the floor and learn to think creatively, than insist that every pupil have Internet access. Immerse yourself in the details.

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How One Startup Developed a Sales Model That Works in Emerging Markets

Harvard Business Review

With valuable learnings from the solar salesmen, we began the search to build our own dedicated team of salespeople to help us “open up shop” across each region of operation. Experiment #5: Microfinance Institutions. Customers show up regularly to take out loans, arrange payments, and track their finances.

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It's Not All About Growth for Social Enterprises

Harvard Business Review

One way to tell the story of mothers2mothers' growth is as follows: since 2001, the organization has expanded its operations to nine countries with an approximately $20 million operating budget. Successful examples of this approach are still rare; most people point to microfinance. my money built X number of schools).

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Give Impact Investing Time and Space to Develop

Harvard Business Review

As the sector grows through this period of creative destruction, models that don’t work will die out, models that survive will attract copycats, operating costs will go down, and winners will rise to the top. We allowed microfinance and the venture capital industry the time and space to develop over a few decades.