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Eliminate Slogans, Exhortations and Targets

Deming Institute

Distorting the numbers, a form of creative accounting aimed at looking good rather than doing well, is rampant in American business. You will often see such stroies about successful sports teams and how their season long slogan helped them succeed. Improving the system is by far the most difficult.

Deming 28
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We Can’t Study Short-Termism Without the Right Metrics

Harvard Business Review

The McKinsey Global Institute, in conjunction with FCLT Global, recently released research stating that long-term-oriented companies perform better than those that focus on short-term results. As I said earlier, measuring a company’s short-term orientation is incredibly tricky. What would better measures be?

EPS 8