Deming Institute

APRIL 7, 2016

Edwards Deming’s list of 14 points for western management : Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. If so, you should examine your management system. It is a bad sign and points to serious management problems. Point 10 on W.

Deming 28

Deming System Incentives Short-term 28

Harvard Business Review

APRIL 5, 2017

However, firms can efficiently increase margin growth without much revenue growth by managing to squeeze out their fixed costs to service the same level of output. What if concentrated market power of a few companies in an industry has made these companies more profitable than usual? Creative accounting measures.

EPS 8

EPS Metrics Short-term Depreciation 8

Harvard Business Review

DECEMBER 13, 2011

The agendas may be inchoate and the uprisings chaotic, but the message is clear: the established way of leading, ruling, governing, and managing is not working anymore. Yeaney cites three key benefits: First, the process generated "more creativity, accountability, and commitment." The effect?

COO 12

COO Learning-by-Doing Strategy Competitive Advantage 12