Remove Crisis Remove Efficiency Remove Hawthorne Effect Remove Stress
article thumbnail

Uber Shows How Not to Apply Behavioral Economics

Harvard Business Review

In a related paper published in 2013 , Alexander Arriaga and colleagues had 17 operating-room teams participate in 106 simulated surgical-crisis scenarios. Another example I often give concerns the use of fuel- and carbon-efficient flight practices in the airline industry. Inpatient complications also fell from 11% to 7%. The result?