Servant-Leadership is Great in a Crisis

Modern Servant Leader

Is SERVANT-Leadership good in a crisis? However, recent events give us great examples to prove the benefits of servant-leadership in business – especially in times of crisis. However, each crisis has at least 3 weeks (21 days) of data to look at.

Crisis 153

Two thought-provoking perspectives on the “crisis of capitalism”

First Friday Book Synopsis

transformational innovation in product and process technologies to minimize resource use the “short-termism” of so much modern business lies at the heart of many of today’s problems The challenge for business is to meet global needs in a sustainable fashion The remedies for capitalism Two thought-provoking perspectives on "the crisis of capitalism" UnileverHere are brief excerpts from two articles featured by McKinsey & Company.

The Talent Crisis in U.S. Engineering

Harvard Business Review

I joined Memorex Corporation in the early 1980s as a mechanical design engineer. For example, if engineers don't possess the know-how needed to limit the material and energy cost of setting up and operating cloud services, IT can't scale as it needs to. Layers of software distance consumers, designers, and engineers from the underlying physical infrastructure. You may recall the commercial " Is it live, or is it Memorex? featuring Ella Fitzgerald.

This Is 'Out Of The Box' Thinking.

Rich Gee Group

Apple engineer rebuilds an ancient Greek mechanism — the oldest known computer – known as The Antikythera Mechanism.

How to Rapidly Resolve Crises in Your Business

Great Leadership By Dan

You’ve assembled them because a new crisis has arisen in the business: it might be a risk to your best customer, a production shutdown, or a new product release gone terribly awry. In my experience, most leaders in this situation begin soliciting ideas from their team on how to resolve the crisis. And it’s a very natural reaction: in the middle of a crisis, most people want action, and they want it now. crisis management Nat Greene problem solving

Are Countries Prepared for the Increasing Threat of Engineered Bioweapons?

Harvard Business Review

Their feat heightens concerns that rogue regimes and terrorists could similarly modify or engineer pathogens and use them as weapons. After an engineered agent is released, we would likely have a window of only several weeks to prevent it from causing a global catastrophe. Similarly, laboratory testing capacity was overrun during the Zika crisis when, even in Florida, many pregnant women could not get tested. Justin Sullivan/Getty Images.

How to Prepare for a Crisis You Couldn’t Possibly Predict

Harvard Business Review

Most of us don’t oversee huge IPOs, but sooner or later, every team faces an unexpected crisis: technology breaks, a competitor makes a disruptive move, a promising project fails, a key employee quits, consumers have a negative reaction to a new product—the list goes on. All teams had to manage the same crisis: a boy with a history of asthma was brought into the hospital and, a few minutes later, stopped breathing. Crisis management Crisis communication Digital Article

IPO 10

The Big Picture of Business – Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 3 of 4

Strategy Driven

Effective Crisis Handling, Case Studies. There is an art to Crisis Preparedness. So also should diversity, branding, quality, marketing, re-engineering and other important processes. This is regarded as a premiere textbook case of quality crisis management.

The Big Picture of Business – The Statistics Tree: Understanding Figures and What They Symbolize, Relating Directly to Your Business Success

Strategy Driven

That 2% includes all the doctors, lawyers, accountants and engineers… those of us who actually advise. 85% of the time, a formal program of crisis preparedness will help the organization to avert the crisis. Business bases much of what it does on statistics.

Good Brands Gone Bad | In the CEO Afterlife

In the CEO Afterlife

Call it a hiccup or a long-term slump; every brand faces a crisis. Whether self-created or a swipe from the blind side, crisis recovery can be elusive. In the CEO Afterlife. Main menu Home. Leadership. Branding. Good Brands Gone Bad.

Brand 164

The Big Picture of Business – Business Success Checklist

Strategy Driven

Design and re-engineering of products-services. Maintains active crisis preparedness and prevention program. When you own and operate a business you need to have certain procedures for an efficient and seamless function. Sometimes the difficulty of managing your time makes for a haphazard operation. An inefficient operation results in unproductive activities which often miss the point and worse yet, result in wasted time and wasted resources.

Big-Project Engineers Have to Deal with Too Much Red Tape

Harvard Business Review

Nineteen days later, as rescue crews grew desperate, a 24-year-old field engineer named Igor Proestakis decided to travel to the site with what he hoped was a breakthrough idea: using a particular drilling technology, called cluster hammers, to cut through the collapsed rock. HBR STAFF.

The Big Picture of Business – Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 2 of 4

Strategy Driven

Rather than stick together in crisis situations and collectively investigate the problems, both Ford and Firestone distanced themselves from each. 85% of the time, planning and forethought will avert the crisis. Wrong Actions, Mis-Actions.

Big Data and Machine Learning Won’t Save Us from Another Financial Crisis

Harvard Business Review

Ten years on from the financial crisis, stock markets are regularly reaching new highs and volatility levels new lows. The financial crisis exposed that mindset as a “quant delusion,” an episode which we may now be at risk of repeating. Eric Frommelt/Getty Images.

Toyota's Recall Crisis: What Have We Learned?

Harvard Business Review

In August, 2009, the improper installation of an all-weather floor mat from an SUV into a loaner Lexus sedan by a dealer led to the vehicle's accelerator getting stuck, causing a tragic, fatal accident and launching the most challenging crisis in Toyota's history. million in taxpayer money was spent , and some of the brightest minds in American engineering were occupied for 10 months — just so that NHTSA could prove they were right all along.

The World’s Housing Crisis Doesn’t Need a Revolutionary Solution

Harvard Business Review

Policy Operations management Engineering, Construction & Infrastructure From Lagos to London, people are stuck in inadequate homes or pay so much of their incomes for housing that they forego other necessities. Lack of access to decent affordable housing is an issue in rich and poor economies.

Cost 11

The Economic Roots of Your Life Crisis

Harvard Business Review

Lately, I've been in the middle of a full-blown omg what-the-hell-where-is-it-all-going-and-what's-the-point-anyways life crisis. Dragged kicking and screaming to a party where I couldn't handle the small talk, after a while I finally just blurted out: "I'M HAVING A LIFE CRISIS AND I DON'T KNOW WHAT TO DO ABOUT IT!!!!111". Which left me a little puzzled — because, of course, I thought I was the only one lucky enough to be having a life crisis.

The Big Picture of Business – Yesterdayism… Learning from the Past, Planning for the Future

Strategy Driven

The Old Became the New Again… The original speed for phonograph records, as invented in 1888, was 78-RPM, which engineers determined to be the most ideal for sound quality. This Annual Report issue celebrates the year, as basis for helping business people to prepare for the future.

The Big Picture of Business – The Future Has Moved… and Left No Forwarding Address.

Strategy Driven

The ingredients may include such sophisticated business concepts as change management, crisis management and preparedness, streamlining operations, empowerment of people, marketplace development, organizational evolution and vision. The following concepts do not constitute Futurism by themselves: sales, technology, re-engineering, marketing, research, training, operations, administration. Futurism is one of the most misunderstood concepts.

What Politicians Will Never Tell You

Coaching Tip

According to nearly everyone running for office, we are now in a "jobs crisis.". Instead, Republican candidates fill their jobs plans with Chicagoan ideas that have nothing to do with the current crisis, like permanent cuts in taxes and regulation. presidents faced a speculative bubble that had burst along with a banking crisis, click here. Books Current Affairs Tips What is Work life 2012 elections economic downturn economic theories job crisis national politicians

The Real Cause of Nokia's Crisis

Harvard Business Review

Nokia's technology isn't a root cause of its current crisis. Don't blame its engineers and designers either. The company still knows how to innovate. There's a simpler and more strategic explanation for why this once-perennial market leader became second-rate. Nokia ignored America. The company simply refused to compete energetically, ingeniously and respectfully in the U.S. America was treated as an innovation afterthought.

The CIO in Crisis: What You Told Us

Harvard Business Review

Enterprise IT is in crisis — no doubt about it.

CIO 10

How Large Food Retailers Can Help Solve the Food Waste Crisis

Harvard Business Review

The Institution of Mechanical Engineers estimates that annually between a third and a half of all food produced is wasted worldwide. Tara Moore/Getty Images. If you find yourself having to purge your refrigerator’s crisper bin every few weeks, imagine what goes on at a grocery store.

35 Leadership Quotes from the 10th Global Peter Drucker Forum

Leading Blog

Today, businesses are in permanent crisis mode. And yet we often approach it with an engineering mindset. T HE 10th annual Global Peter Drucker Forum was held in November 2018 in Drucker's home town of Vienna, Austria. This year’s theme was Management: The Human Dimension.

The Crisis Management Lesson from Toyota and GM: “It’s Our Problem the Moment We Hear About It”

Harvard Business Review

Crisis management is the ultimate stress test for the CEO and other top leaders of companies. The mantra for all leaders in crisis management must be: “It is our problem the moment we hear about it. million Chevy Cobalts with an ignition defects that, under certain conditions, would turn off the engine suddenly and disable airbargs, leading to a number of crashes and at least 12 deaths. Communication Crisis management Delay in confronting crises is deadly.

CEO 8

Fujifilm Succeeded Where Kodak Failed

Coaching Tip

In 2000, Shigetaka Komori, author of Innovating Out of Crisis , became president of Fujifilm and said, "The whole of Fujifilm was depending on my managerial skills to make it happen. Maybe I was brought into this world to overcome this crisis,' I thought at the time.

Film 142

Quoted at Forbes: 10 ways CEOs can avoid alienating their management teams

ReImagine Work

Keeping management in the loop, whether you’re involved in an acquisition, a restructure or a crisis of sorts, is the key to getting through any challenge. Forbes, June 8, 2016: Gone are the days of the “untouchable” CEO.

CEO 130

Don’t Leave Workplace Civility to Chance

Leading Blog

W E'RE FACING a respect crisis. 75% of respondents believe that incivility has risen to crisis levels. Chris is the author of the Amazon best seller The Culture Engine , the best seller Leading At A Higher Level with Ken Blanchard, and five other books.

How To Spin A Huge Mistake Into Leadership Gold

Terry Starbucker

That customer’s trouble call got escalated, correctly, to one of our engineers in the NOC. The engineer did the requisite troubleshooting, and determined that they needed to reverse some of the network programming that was done the night before to fix it.

How To 367

Tips On Honing A Culture Of Winning Through Focus by Martin Zwilling

In the CEO Afterlife

Good examples of startup focus before success include Google with their search engine, Facebook with friends networking, and Apple with personal computers. Don’t wait for a crisis.

Tips 182

Protecting Your Employees (and Yourself) from the Stress-Connection Gap

Michael Lee Stallard

These and other factors have squeezed out time for face-to-face human connection, which has contributed to a public health crisis that is even more deadly than the crisis from rising obesity.

Stress 244

How the Architecture of Hospitals Affects Health Outcomes

Harvard Business Review

Customer service Workspaces Healthcare Engineering, Construction & Infrastructure Digital Articlemathisworks/Getty Images. A key determinant of everything that matters when it comes to health interventions — the experience, cost, and results — has been hiding in plain sight.

No, the Best Science Students Aren’t Becoming Financiers

Harvard Business Review

A lot of people are worried about the career choices of today’s most talented science and engineering students. That’s 25% more grads than went into computer and information technology, the most popular industry in the science and engineering category.

Strategic Intuition

CEO Blog

My engineering education also helped me to suppress it. In crisis particularly, people do not run through lots of alternatives. This is why crisis training for EMS, marines etc pounds in the one best rather than lots of alternatives. There is a great article in the Wall Street Journal on energy/creativity cycles and what time of day is best to do things. This is one of the things I suggest in time management. I even have a column on my time tracker sheets to log energy level.

Crisis 160

How to Overcome the 3 Organizational Barriers to Leadership Development

Great Leadership By Dan

There also needs to be some immediate or upcoming potential crisis to grab their attention. In most cases, no, we turn to civil engineers.

Your Company Needs a Communications Plan for Data Breaches

Harvard Business Review

” When a data breach happens, there is nothing worse than trying to figure out how to manage the crisis on the fly as it is still happening. Even a rumor of a breach can trigger a communications crisis. Senior engineers in the company respond to the forums by denying the hacking claims. First, decide who in the organization is best suited to handle the crisis and form a crisis communication team (as a subset of your breach response team).

IPO 9

It’s Never Been More Important for Big Companies to Listen to Local Communities

Harvard Business Review

Often, however, the opposition gains momentum, the conflict escalates, and managers have little choice but to publicly respond to the emerging crisis. Multinational Cross-cultural management Risk management Energy & Natural Resources Engineering, Construction & Infrastructure Digital ArticleAlice Potter/Getty Images.

What 100,000 Tweets About the Volkswagen Scandal Tell Us About Angry Customers

Harvard Business Review

In September 2015 the Environmental Protection Agency found that many Volkswagen cars sold in the United States were equipped with software that could falsely improve the performance of diesel engines on emissions tests. We began our research with some key questions: How does social media sentiment change as a consequence of a public relations crisis? Initially, there is a great deal of focus on the crisis itself, as conversations focus on the scope of the crisis.

Toyota Under Fire

CEO Blog

One of my interns, Marcus Arcabscio wrote the following review on it: In the light of the Toyota recall crisis that negatively impacted the company’s public reputation and trust, Jeffrey K. I ran the Shelter Bay 10K yesterday. Hot day. 5:30 start.

Kaizen 164

Gary Hamel - The Future of Management

CEO Blog

Some quotes: "deep change takes a crisis" (Seems to me this often happens in personal health situations) "think like an engineer, feel like an artist" "less than 25% of the CEOs said they were happy with their innovation pipeline - and they are benchmarking against lackluster peers" "When you limit an individual's autonomy, you also limit their passion" (As a CEO, I tried very hard to give my people autonomy - perhaps that is why we were successful. Still reporting from #WBF11.

Hamel 122

Do You Speak the Language of Performance Driven Execution?

N2Growth Blog

This is the common language in the field of Crisis Leadership that facilitates how to lead out from a crisis before it happens, and these six words allows leaders to use a different approach to out maneuver the potential for failure. what drives your economic engines (focus areas)? By Damian D. “Skipper” Pitts. Chair, Organizational Development, N2Growth.

When “Failure Is Not an Option”

Michael Lee Stallard

The accident investigation revealed that an engineer had concerns but was discouraged from voicing them because “failure was not an option” when it came to meeting the launch schedule. The engineer’s concern turned out to be valid. How many people on Wall Street decided “failure is not an option” when they cut corners and put bad mortgage loans in securities portfolios, leading to the credit crisis? As seen on Fox Business.

Sports 294

Assessing the Sins of Volkswagen, Toyota, and General Motors

Harvard Business Review

And most recently, Volkswagen has admitted that it added software to its diesel engines to fool environmental agencies into thinking that the engines met emissions standards. It is still a bit early to judge the long-term impact of the ignition crisis on GM.