Preview Thursday: Clarity First

Lead Change Blog

Too often, crisis—a near-miss accident or a frightening diagnosis—is the catalyst that brings these revelations. Ambiguity is a condition we sink into because it is automatic and it provides short-term benefits that manifest in a number of ways. The short-term benefits of ambiguous organizational behaviors come at enormous long-term cost. Best of Books Karen Martin short term benefit Ambiguity clarity

How to Hold onto Your Customers in a Crisis

Leading Blog

S UBSCRIPTION-BASED businesses seem to be the most resilient during this time of crisis. To hang onto customers during a crisis, you need to build a forever transaction with the people you serve. With predictable recurring revenue, they have greater flexibility to withstand the storm.

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Building A Friendly Digital Marketing Plan For 2021

Strategy Driven

Forbes magazine wrote early on in the pandemic, and further identified that a key component in responding to the crisis lies in digital transformation. Many businesses have identified the opportunity and are working to strengthen digital marketing activities.

Has Your Company Been Anchored To The Wrong Information?

Lead Change Blog

The exec team didn’t bother to plan for a work disruption of more than 2 weeks, deciding to comply with early standards from the CDC to prepare for just a short disturbance due to a short-term infection break out. The advertising and marketing group swiftly overhauled its external and also internal outreach to include fresh info on the business’s COVID-19 efforts.

What Not to Do When Business Sours

In the CEO Afterlife

In terms of rectification, you have to look at the issue in the context of whether the problem is a short-term blip or the beginning of a long-term shift to your business or industry. This is a short-term aggravation, and though it may thrash earnings for the quarter or the year, it is not a restructuring of the marketplace. Do you have the right people in place to minimize its impact or to lead you out of the short-term crisis?

Lessons Learned from 200 Years of Booms and Busts in the U.S. Economy

Leading Blog

After that, panics were renamed — first to depression and then to the milder sounding term, recession. And in 1978, Congress added price stability and promotion of long-term growth to its mandate.

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Master Your Motivation

Lead Change Blog

Traditional “motivators” such as fear, guilt, or the promise of a reward provide low-quality, short-term energy. If you enjoyed this video, you may also enjoy the upcoming webinar with Bonnie Marcus as she discusses how to stay marketable in this new virtual working world.

The Big Picture of Business – Ethics… Good for Business

Strategy Driven

Unethical dealings for short-term gain do not pay off in the long-run. Power Stars to Light the Business Flame , by Hank Moore, encompasses a full-scope business perspective, invaluable for the corporate and small business markets. In order to succeed and thrive in modern society, all private and public sector entities must live by codes of ethics.

How Large Food Retailers Can Help Solve the Food Waste Crisis

Harvard Business

And because the traditional supermarket industry is highly concentrated (for example, in the UK, the top seven food retailers account for 87% of the grocery market), retailers have considerable market power to make change. Choosing this model over the traditional market pricing model, Sainsbury’s helped dairy farms to stay in business and ensured continuous supply of milk for future years. Tara Moore/Getty Images.

How you treat your Employees will determine the FATE of your company

Brigette Hyacinth

There are chief executives across industries who are cutting their pay—even to zero—as part of their strategy to mitigate the impact of the coronavirus crisis. These companies are just focusing on the short term. Consider the long term impacts.

The Big Picture of Business – Visioning Scope: Applying Vision Toward Your Organization’s Progress

Strategy Driven

It is a catalyst toward long-term evaluation, planning and implementation. Crystallize the core business in terms of viabilities to move successfully forward to some discernible point. Settle the organization’s short-term problems. Power Stars to Light the Business Flame , by Hank Moore, encompasses a full-scope business perspective, invaluable for the corporate and small business markets. Visioning is the process where good ideas become something more.

The Euro Crisis: Italy's Turn

Harvard Business Review

So far the crisis has claimed a lot of political scalps in the severely indebted countries, most notably and recently that of Silvio Berlusconi. It's a sign of some of the (potentially dangerous) strain that the crisis is having on the political systems in these countries. One commentator wonders whether the surprising strength of the Euro relative to the dollar might not reflect market expectations that the Euro will turn into a kind of greater Deutschmark.

Question the Euro Crisis

Harvard Business Review

After more than 18 months, a dozen and a half summits, multiple rounds of austerity, a trillion dollars of liquidity, and now elections in Greece and France that threaten to overturn the fragile policy consensus in Europe, the Euro-crisis rumbles on. How it could end, badly, with a bank run through the European bond market or the collapse of confidence around Greece, Spain or Italy, is well understood. Second, we need to ask what is this a crisis of ?

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Managing Japan's Power Crisis

Harvard Business Review

For everyone concerned about Japan's future, some of the big questions are: What is the extent of the power supply crisis, how long might it last, and what will its impact be on Japan's long-term energy picture? In the short term, the country's effectiveness in dealing with the crisis will have a direct effect on local businesses and employment, imports and exports, and even global economic growth. Crisis management Sustainability MW TEPCO GW

Preview Thursday: Benefit Corporation Law and Governance: Pursuing Profit with Purpose

Lead Change Blog

Yet the introduction of the “benefit corporation” gives leaders an opportunity to remake our business culture, and perhaps save the planet from our very human short-term bias. This paradigm is often called the “ shareholder primacy ” model, and it underlies our capital markets and business models. A short-term focus on profits led to the 2008 financial crisis and is creating worsening climate risk on a daily basis.

How to Turn Your Hobby into a Business

Strategy Driven

Instead, do thorough market research to ensure your business idea isn’t making sense to you alone. But if you don’t have a clear way to monetize your product and/or service, you’ll never turn your hobby into a long-term, sustainable business.

What Executives Really Need to Know About the “Emerging Markets Crisis”

Harvard Business Review

As currencies and stock markets have tumbled in emerging markets, the business media has been dominated by cries of an “Emerging-Markets Crisis.” The media uses “emerging-markets crisis” as shorthand, but recent market turmoil was actually about relatively few countries. For those of us who work on the ground in emerging markets, or who follow them closely, few of the headlines were all that startling.

How to Deal With Negative Publicity

Eric Jacobson

And remember that relations with the media need to be viewed as a long-term game. Dilenschneider started in public relations in 1967 in New York, shortly after receiving an MA in journalism from Ohio State University, and a BA from the University of Notre Dame.

6 Skills You Need to Win the Long Game

Leading Blog

In Winning the Long Game they write that “In times of crisis and change, when people are confused about what to do, ordinary leadership must rise to the level of strategic leadership.” The trick is to deliver short-term results while securing long-term viability. Future back means that when playing the long game strategic leaders use their long-term vision to guide their short-term decisions in a flexible way.

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The Big Picture of Business – The Statistics Tree: Understanding Figures and What They Symbolize, Relating Directly to Your Business Success

Strategy Driven

85% of the time, a formal program of crisis preparedness will help the organization to avert the crisis. 70% of corporate CEOs think that business is too much focused on the short-term. Power Stars to Light the Business Flame , by Hank Moore, encompasses a full-scope business perspective, invaluable for the corporate and small business markets. Business bases much of what it does on statistics. Most often, they’re financial numbers or sales goals.

2020 Top CHRO List – The People Leaders To Watch

N2Growth Blog

In the years that have passed, we’ve continued to expand and refine the list by looking for CHROs able to innovate and outperform their peers regardless of current market dynamics in play at the time.

Leadership Campaign

Coaching Tip

There’s a leadership crisis in American politics and business—a crisis that extends around the world. If you want to become a leader today, whether you are leading a short-term project, a startup, or a global corporation, we already know the theme of your campaign for leadership. All markets are transforming today. If you’re not transforming the markets you’re in, than someone else is doing it.

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How To Lead In Uncertainty


He could not determine what it was going to be, only that the systems that humanity created were going to be challenged with devastating effects in the short term. In short, finding the right balance of stability and innovation is key for all companies.

Layoffs Rarely Pay Off: Here are 15 Alternatives

The Practical Leader

Leaders who care about people and building long-term trust, treat layoffs as the very last, desperate step. We can look back to those experiences for leadership lessons on navigating through the financial crisis many companies now face. Your values are showing.

Solving the Debt Crisis May Be Europe's Biggest Step Forward

Harvard Business Review

For the past 18 months, European policymakers have been trying to deal with a crisis that represents the biggest challenge to the European integration project since its creation after World War II. The crisis has already had a profound political impact, sweeping aside leaders in no fewer than five member countries of the EU, two of which — Greece and Italy — now have unelected, "technocratic" national emergency governments.

What 100,000 Tweets About the Volkswagen Scandal Tell Us About Angry Customers

Harvard Business

So could Volkswagen recover in the short term in this regard? Measuring Marketing Insights. We began our research with some key questions: How does social media sentiment change as a consequence of a public relations crisis? “CEO,” “January,” “recall,” and “start” were terms that appeared the most, coinciding with an announcement on October 7 that the recall of the affected vehicles that would start in January.

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What Happened When the California Wildfires Engulfed Our Headquarters

Harvard Business

It was evident that we faced a crisis of a magnitude we hadn’t prepared for. The next 13 hours were a blur of on-the-spot decision making and crisis triage. The crisis had repercussions that extended well beyond company walls to our community, worldwide employees, customers, competitors, and numerous others. The First Crisis: Employees. The crisis, however, proved too big for the crisis team to handle themselves. The Second Crisis: Customers.

3 Emerging Market Risks Companies Should Watch for in 2018

Harvard Business

This means that many emerging market risks get cut from the senior leadership agenda. They did not spend as much time thinking about local events that have implications for their emerging market operations. We identified three emerging market risks that are top multinational leaders should be paying more attention to this year: the election of populists in Brazil and Mexico increasing the cost of doing business. Emerging Markets Require a Risk-Reward Balancing Act.

Lessons for Social Entrepreneurs from the Microfinance Crisis

Harvard Business Review

Over the long term, truth will out, and it well may destroy not only your reputation but all the good you hoped to do. There are major costs in the short term too. Many in the microcredit industry believed their own marketing and that limited their willingness and ability to engage in self-reflection, to see the problems of growing too fast, of client over-indebtedness, of political resistance. Are you sowing the seeds of your own ignominious end?

Big Data and Machine Learning Won’t Save Us from Another Financial Crisis

Harvard Business

Ten years on from the financial crisis, stock markets are regularly reaching new highs and volatility levels new lows. First, there are many unsettling parallels between the recent advances in machine learning and algorithmic trading and the explosive growth of financial engineering prior to the crisis. The financial crisis exposed that mindset as a “quant delusion,” an episode which we may now be at risk of repeating. Eric Frommelt/Getty Images.

Personal Needs vs. Customer Relationships

Strategy Driven

The challenge of sustaining long-term value pushes businesses toward considering short-term relationships as the easiest route to profits. Indeed, if a department attracts new customers, it wins the lion’s share of the marketing budget, but it is well documented that it costs some companies five to ten times more to attract new customers than to retain an existing one.

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Six Ways to See the World through New Lenses—and Lead More Effectively

Leading Blog

Some focus on short-term goals and on deepening their depth of knowledge in their domain of interest. Others have a long-term vision that enables them to differentiate various patterns and see how these will help them succeed. When Alan Mulally took over as CEO of Ford, the company was losing market share and facing deep losses because of increased competition and globalization. Let crisis spark an epiphany and change your outlook.

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Mindful Leadership And Personal Values

Joseph Lalonde

M any leaders, after the financial crisis of 2008, tend to give special importance to their personal values in an attempt to lead better. The crisis was an eye opener for many leaders who were guilty of measuring success in monetary terms. Unfortunately, people sitting at the top had no time to examine the process which helped them to recover as the bonus pools grew and markets eventually rose.

The Demotivated Employee: What Causes Employees to Lose Their Motivation?

Strategy Driven

While stress can give us short-term boosts to meet deadlines, it can become debilitating, adversely affecting our health and well-being, when it returns frequently or lasts for long periods of time.

Saving Money As A Startup – Ways To Increase Your Margins

Strategy Driven

The Covid-19 crisis has caused widespread disruption, but it has also created opportunities. Hiring makes financial sense for short-term projects, while buying used machinery can work out a lot cheaper than buying brand new models. Hiring on a short-term basis will ensure you have access to the staff you need to thrive during busy periods while saving money when sales start to dwindle. Streamlining your marketing strategy.

50 Shades of Decay

In the CEO Afterlife

‘End of the month’ is long term. ‘End of the day’ is short term. Marketing blames Sales. Human Resources Leadership Strategy Uncategorized Business CEO Crisis Management Culture In the CEO Afterlife Innovation John Richard Bell Life VisionNow that I have your attention, the decay I am actually referring to is the 50 warning signs of corporate decay. Watch out for them in your organization.

Performance Appraisal & Rewards in Response to COVID-19

HR Digest

Most organizations don’t have a playbook to pull through the ongoing public health crisis. At this moment, most organizations are focused on helping their customers and employees with immediate safety and security needs, recognizing the immediate short-term financial impact on their end goals.

Reskilling the Future of Work

HR Digest

The word crisis has given us some of the most beautiful lines in English literature, as seen in Oliver Twist : “It had been bright day, for hours, when Oliver opened his eyes; he felt cheerful and happy. The crisis of the disease was safely past.

Shaping Performance & Rewards in Response to COVID-19

HR Digest

Most organizations don’t have a playbook to pull through the ongoing public health crisis. At this moment, most organizations are focused on helping their customers and employees with immediate safety and security needs, recognizing the immediate short-term financial impact on their end goals.

Market Basket Shows the Best and Worst of Family Business

Harvard Business Review

Family businesses rarely receive much public attention unless they are in crisis. Right now we have an honest to goodness Greek tragedy in Market Basket, a large family-owned grocery store chain being run into the ground by the feuding Demoulas (yes, Greek-American) family. And this is also true at Market Basket. The now-former family leader of Market Basket, Arthur T. The same goes for the cult-like loyalty of Market Basket customers.

How to Ignite and Sustain Organizational Growth

Skip Prichard

Yet, without the right culture, organizations cannot succeed short term, nor can they endure. Teams with strong positive cultures can weather short-term blows to engagement, such as economic downturns, anxiety over mergers, or increased competition. Culture Spark.

The Economics of Why Companies Don’t Fix Their Toxic Cultures

Harvard Business

Over the last decade, industries, academics, and the public sector have turned their focus toward culture and ethics in response to the financial crisis as well as misconduct at a broad range of corporations. By thinking of a company’s culture as a form of investment subject to market failures, we can better understand why companies sometimes tolerate misconduct, and why they can’t always fix it on their own. Market Failures and Misconduct Risk.

Social Justice Movement, COVID-19 and the Future of Work

HR Digest

Despite radically different underlying causes, the COVID-19 pandemic and the social justice movement do have something in common in terms of impact: They’ve laid bare systemic vulnerabilities and catalyzed widespread change.