Harvard Business Review

MAY 16, 2017

So here’s how she made sure her résumé attracted the attention of hiring managers when she started applying for chief administrative officer (CAO) positions. Manage junior staff and evaluate performance. Manage and evaluate performance of work-study students and graduate assistants.

COO 13

COO Chief Operating Officer Transportation Real Estate 13

Harvard Business Review

FEBRUARY 8, 2016

In the early 1990s, executives and managers welcomed information technology — databases, PC workstations, and automated systems — into their offices. Managers noted historical trends and revised processes, and engineers developed code that was then baked into computing systems.

Process 8

Process Company Market Segmentation Early Adopters 8

Harvard Business Review

DECEMBER 26, 2017

By doing so they avoid the delays associated with information and approvals traveling up and down the management hierarchy. an on-boarding manual for new employees, an instrument to monitor plant performance, a CRM tool). ” But which exactly are “only those tasks”? Perennity through detachment. brands and capital).

Decentralization 8

Decentralization Efficiency Mintzberg Operations 8

Harvard Business Review

AUGUST 5, 2015

The typical funnel starts with a marketing-generated lead for a “suspect” that, after qualification, becomes a “prospect,” and then a customer through steps that are measured and managed. That is, core solution-selling and account-management skills still matter.

B2B 8

B2B AIDA AIDAS Disintermediation 8