How IT Professionals Can Embrace the Serendipity Economy
Harvard Business Review
AUGUST 19, 2013
It languished for months until 7/11/2011, during the company''s birthday celebration, when franchise managers started sharing merchandizing practices. In collaborations systems, for instance, don''t overly engineer processes so that they constrain a system''s ability to adapt. The New CTO: Chief Transformation Officer.
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