Strategy Driven

SEPTEMBER 1, 2020

Leaders of small and medium size businesses (SMBs) often think their size lets them operate under the radar, as less attractive targets to bad guys. As technology has evolved over time from main frame to client server to the Internet and now the cloud, the impact of a new Tech Debt 2.0 has grown stealthier and more sinister.

Bottom-up 98

Bottom-up Software Policies CIO 98

Harvard Business Review

JULY 24, 2018

At the law firm Allen & Overy, the idea of replacing traditional, annual performance appraisals with a technology-enabled continuous feedback system did not come from human resources. How companies are using artificial intelligence in their business operations. Walker and Walker/Getty Images. Insight Center. Adopting AI.

Technology 11

Technology Talent Management Process Management 11

Harvard Business Review

DECEMBER 13, 2017

Beyond shipping new features on a regular cadence and keeping the peace between engineering and the design team, the best PMs create products with strong user adoption that have exponential revenue growth and perhaps even disrupt an industry. Core Competencies. Self-management: Being a PM can be incredibly stressful.

Productivity 8

Productivity Products Core Competence Management 8

Harvard Business Review

JUNE 17, 2015

This intensive customer focus has increased as technology-enabled transparency and online social media accelerate an inexorable flow of market power downstream from suppliers to customers. Yet wanting to be closer with customers, and knowing what actual, operational pathways to take in order to achieve this are two very different things.

Productivity 8

Productivity Products Customer Intimacy Software 8

Harvard Business Review

JULY 24, 2013

At Boeing, all enterprise technology (including digital) investments are managed by the CTO, which enables significant synergies. For Commonwealth Bank of Australia, convergence involved bringing together operations and IT into a new unit, Enterprise Services (ES), headed by the CIO. Exploit IT for Strategic Benefit.

CIO 9

CIO Organization Committee CTO 9

Harvard Business Review

JUNE 26, 2014

E-commerce players were still figuring things out, and brick-and-mortar stores weren’t really experimenting with technology. Yet based on my own experiences, I believed we could use technology to make shopping more efficient. The impact that had on the operations and culture was significant. And then we brainstorm.

Brand 11

Brand CTO Marketing Retail 11

Harvard Business Review

AUGUST 19, 2013

This perspective created the industrial economy lens through which most managers perceive their operations. IT professionals need to recognize and embrace the Serendipity Economy in order to better understand the impact of technology investments, improve employee engagement and drive business transformation. This can''t be forecasted.

CTO 8

CTO Franchising CIO Short-term 8