N2Growth Blog
FEBRUARY 24, 2018
A review of the project identified an opportunity to build an online customer support portal as a means to better capture and understand customer needs; Sales Support Project: A global manufacturer determined that its sales force performance was less than stellar.
N2Growth Blog
JULY 6, 2016
While there’s not one sure fire formula to follow to become indispensable, you can do some things to improve your chances that you’ll “stick” to your customers. Here are 5 tips to improve your odds: Put Your Clients First: This is an easy principle to embrace.
Harvard Business Review
NOVEMBER 13, 2015
However, this is just the tip of the iceberg. One particularly promising untapped opportunity is pairing a customer’s location with “in-the-moment” feedback to generate more granular performance and satisfaction information that retailers can use in a variety of ways.
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