LDRLB

APRIL 13, 2020

We know that they have greater profitability, not just because they’re performing better but because customers respond to purpose-driven organizations. We know purpose-driven companies have a lower cost of customer acquisition, longer tenure of customer loyalty, and higher net promoter scores. Is it for the industry?

Mission Statement 120

Mission Statement Motivation Long-term Customer Loyalty 120

Women on Business

DECEMBER 8, 2010

Building Customer Loyalty Building customer loyalty by being loyal to them. Employee Brand Differentiation Differentiating oneself in the workforce today may hold the key. When is a “brand&# not just a brand? Any business person worth their salt will tell you that. Is Your Business Style on Target? Post by Jane K.

Brand 237

Brand Press Release Discount Loyalty 237

Strategy Driven

SEPTEMBER 16, 2013

’ Here are the actions I have observed about leadership that are mandatory for leadership success. All other leadership characteristics and outcomes fade if there is a lack of truth. If the leader is slack, lacks work ethic, or is slow to decide, they have given tacit permission to their team to be and do the same.

360-Degree Feedback 75

360-Degree Feedback Leadership Open-book Customer Loyalty 75

Women on Business

DECEMBER 2, 2010

Building Customer Loyalty Building customer loyalty by being loyal to them. Any business person worth their salt will tell you that. Employee Brand Differentiation Differentiating oneself in the workforce today may hold the key.

Brand 215

Brand Press Release Discount Customer Loyalty 215

LDRLB

APRIL 13, 2020

We know that they have greater profitability, not just because they’re performing better but because customers respond to purpose-driven organizations. We know purpose-driven companies have a lower cost of customer acquisition, longer tenure of customer loyalty, and higher net promoter scores. Is it for the industry?

Mission Statement 78

Mission Statement Motivation Long-term Customer Loyalty 78

Michael Lee Stallard

NOVEMBER 9, 2010

Many customers can sense this. When relationships with customers are not established or nurtured, such as in my wife’s case, an opportunity to develop customer loyalty is missed. This applies to those we work alongside, our suppliers, and our customers. why is everyone smiling? why is everyone smiling?

Customer Loyalty 239

Customer Loyalty McCarthy Godin Self-aware 239

Chart Your Course

AUGUST 14, 2012

The Zappos vision statement is, “Delivering happiness to our customers, vendors and employees.” Happiness has created unparalleled customer loyalty to the extent 80% of their customers return to purchase again. 2) Deploy a leadership strategy. Creating “happiness” is not just an altruistic thing to do. No excuses.

Newsletter 165

Newsletter Insurance Class Workshop 165

Strategy Driven

DECEMBER 21, 2015

Unyielding personal values and ethics. Great people have great values and great ethics. Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM! The personal desire to excel and be their best.

Loyalty 50

Loyalty Open-book Customer Loyalty Ethics 50

Strategy Driven

JUNE 16, 2014

I’ll add a few words of definition to each, but more important, think about each of these virtues as it relates to you, your self-disciplines, your actions, and your ethics. Relate Articles: Leadership words that need to be banned. Maybe even RATE YOURSELF on each one as you read. Take honest actions you can be proud of. Post words.

Loyalty 58

Loyalty Open-book Customer Loyalty Ethics 58

Strategy Driven

NOVEMBER 16, 2015

Here are some words that will help you define your mission … will, dedication, persist, honest, ethical, positive, enthusiastic, fun, learn new things, listen, help, provide, encourage, memorable, value, loyal. The affirmations that you can use every day to make you a better person. MAJOR CLUE: IT’S THE MISSION. YOUR SALES MISSION.

Mission Statement 50

Mission Statement Customer Loyalty Ethics Seminar 50

Strategy Driven

MAY 2, 2016

Leave ethically. Especially customer lists or any trade secrets. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES!

Belief Systems 50

Belief Systems Customer Loyalty Seminar Bottom-up 50

Strategy Driven

DECEMBER 16, 2013

You have to be ethical all the time. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Who is Martin Rooney?

Reputation 71

Reputation B2C B2B Customer Loyalty 71

Strategy Driven

DECEMBER 9, 2013

Your humor, your friendliness, your helpfulness, your approachability, your trustworthiness, your honesty, your ethics, and maybe even your morality. Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM!

Mission Statement 59

Mission Statement Customer Loyalty Competitive Advantage Library 59

Harvard Business Review

SEPTEMBER 19, 2017

I’ve been a consultant for almost 20 years, advising companies on complex challenges in ethics, risk, and responsibility. Happily fading from memory is the cliché that ethics and compliance teams effectively constitute a “business prevention department.”

Ethics 14

Ethics Short-term Long-term Supply Chain 14

Strategy Driven

JANUARY 13, 2014

It’s not just a goal and it’s not just a resolution; it’s your intention, your drive, your work ethic, and your consistency that will create genuine achievement. Attitude , The Little Green Book of Getting Your Way , The Little Platinum Book of Cha-Ching , The Little Teal Book of Trust , The Little Book of Leadership , and Social BOOM!

Document 50

Document Customer Loyalty Competitive Advantage Seminar 50

Strategy Driven

NOVEMBER 18, 2013

Let me give you the good news, and the sales news… There are several strategies you can employ to get around the bidding process, or legally and ethically change the bidding process. Ask for a clause to be put into the RFP that states all claims must be backed up with customer testimonial videos as proof.

Proposal 59

Proposal Price Long-term Customer Loyalty 59

Strategy Driven

AUGUST 3, 2015

Do it any (ethical) way you have to. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES!

Customer Loyalty 50

Customer Loyalty Competitive Advantage Conference Books 50

Strategy Driven

JULY 2, 2012

How you feel about the customer and their buying process. You’ve placed a value on yourself that reflects in your selling skills, your attitude, your belief system, your truthfulness, and your ethics. And then there is the customer. That’s you.

Reputation 50

Reputation Customer Loyalty Belief Systems Seminar 50

Coaching Tip

FEBRUARY 23, 2012

The answer is for organizations to develop the institutional frameworks to replace traditional structures and forms of governance and establish a more human operating system in which governance, culture and leadership systems are harmonized and synchronized. 4) Seek to inspire, not just motivate. 5) Invest in culture rather than governance.

How To 110

How To Airlines Innovation Media 110

Strategy Driven

MARCH 25, 2013

Actions that give your customer the feeling you represent their best interest, not just your own. You speak the truth, have high ethical standards, and are known for service. This means you take long-term oriented actions. Actions that will stand the test of time. You’re taking service actions, and value actions beyond the sale.

Open-book 50

Open-book Definition Self-aware Price 50

Strategy Driven

JANUARY 27, 2014

You gotta be ethical, you gotta be honest, or you gotta find another job. Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES!

Price 50

Price Customer Loyalty Competitive Advantage Books 50

Strategy Driven

SEPTEMBER 10, 2012

Authenticity is a characteristic that the prospective customer PERCEIVES as the presentation and the relationship move forward. Authenticity is not a specific characteristic – it is derived from the ethical, honest, and consistent actions of your total words and deeds.

Globalization 50

Globalization Mission Statement Human Capital Seminar 50

Harvard Business Review

MARCH 30, 2016

Effective executives understand the productivity and customer loyalty future depends as much on motivating and managing their machines as inspiring their people. Empowering smart machines to — pun intended — live up to their potential may well become the essential new 21st-century leadership skill.

Review 8

Review Kaplan Performance Review Kaizen 8

Harvard Business Review

MAY 29, 2012

Some want their firms to make informal commitments to build employee and customer loyalty that will pay off in the future. (The old "efficient markets" idea that stock prices perfectly measure future returns has long been discredited.) Others who plan to sell soon want firms to opportunistically renege on such commitments.

Short-term 14

Short-term Long-term Objective Customer Loyalty 14

N2Growth Blog

JULY 19, 2011

In fact, I believe the evidence is clear that a business can create a strong strategic advantage in sustainability if they find no ethical flaw in what I’ve coined as “Addiction Marketing&#. Do you feel “Addiction Marketing&# is ethical? Does your company partake in addictive marketing strategies and tactics?

Marketing 343

Marketing Tactics Brand Ethics 343

Harvard Business Review

JANUARY 12, 2017

In a world hungry for great leadership, these are just a few of the questions that too many leaders seem incapable of answering. I first encountered the term last year, in an intriguing interview with a CEO named Victor Ho, cofounder of a customer loyalty company that has raised more than $100 million in venture funding.

Schein 8

Schein McKinsey Venture Funding Customer Loyalty 8

Harvard Business Review

OCTOBER 4, 2011

It's the company's deeply embedded belief system, its prevailing ethics, and the way people within the company interact with each other and with customers. Given HP's status as the largest IT company in the world, it is shocking that it does not have a comprehensive software strategy worthy of its leadership role.

Software 14

Software Intellectual Capital Maturity Customer Loyalty 14

Strategy Driven

JULY 25, 2016

The lesson here is that attitude and work ethic are more important than sales skill. If they have a great attitude, and a solid work ethic, they will accept learning new skills as a way of life and a path to success. And if I’m doing the hiring, I’m going to start with a great person, not a great salesperson.

Customer Loyalty 50

Customer Loyalty Ethics Seminar Outsourcing 50

Strategy Driven

OCTOBER 5, 2012

In eras following downturns and scandals, it is incumbent upon good companies to go the extra distance to be ethical and set good examples. Civic service is the ultimate way to steer heir apparents toward the leadership track. Demonstrating visible caring for communities by company executives is the ultimate form of potlache.

Loyalty 61

Loyalty Bottom-up Strategic Planning Learning-by-Doing 61

Strategy Driven

JUNE 11, 2012

Or have you achieved the status of trusted advisor, who is setting standards not just in sales numbers, but also in customer loyalty, profitability, and relationships. What high ethical ground have they achieved? What about your company? What standards are they setting?

Customer Loyalty 72

Customer Loyalty Reputation Loyalty Seminar 72