Strategy Driven

SEPTEMBER 29, 2023

Ethical business practices can be defined as a set of principles and behaviors that influence how a company conducts itself in relation to daily operations, interactions with others, and decision-making policies. Similarly, a key driver for customer loyalty is ethical practices. This is a win-win for everyone involved.

Ethics 111

Ethics Customer Loyalty Short-term Long-term 111

HR Digest

AUGUST 11, 2023

Unveiling the Essence of Ethics in Human Resources Ethics in human resources involves upholding a set of moral principles and values at all levels of an organization. They are the moral compass of the company, responsible for upholding ethical standards and ensuring fairness, justice, and respect throughout all HR processes.

Human Resources 98

Human Resources Ethics Resources Management 98

Harvard Business Review

MARCH 10, 2015

This latest frequent flyer reboot is an example of how the meaning, measure, and management of “customer loyalty” are changing. Unlike Tesco, which pioneered data-driven customer loyalty programs, Walmart has never sought to discriminate between best and typical customers. A profitable repeat customer?

Customer Loyalty 8

Customer Loyalty Loyalty Airlines Hotels 8

N2Growth Blog

NOVEMBER 15, 2010

Fear based motivations don’t instill loyalty, create trust, build morale, inspire creativity, attract talent, or drive innovation. when things get tough, or other opportunities present themselves, your employees will cut-and-run at the first option that comes their way because you have failed to earn their loyalty.

Loyalty 417

Loyalty Blog Leadership Brand 417

Strategy Driven

NOVEMBER 18, 2013

They’ve refined the buying process so far that they have precluded the words ‘quality’ and ‘value’ from the buying process AND they have taken the words productivity, ease of use, and morale out of the delivery process. The only people likely to influence change of modification are C-level executives.

Proposal 59

Proposal Price Long-term Customer Loyalty 59

Strategy Driven

FEBRUARY 29, 2016

A mind closed tightly against all negative and discouraging influences, including negative suggestions of relatives, friends and acquaintances. Give your prospect an idea how to serve his customers better. Give your prospect a list of things he or she can do to improve morale, productivity, absenteeism, or profit. Help them win.

Definition 50

Definition Cooper Absenteeism Customer Loyalty 50

Strategy Driven

JULY 15, 2013

Who else is influenced by or involved with your product? Your weekly email about office productivity, communication, and morale will get passed around if it’s valuable – even forwarded to other professionals in other companies. When you meet, add others from the inside. Get to know co-workers. Get known and recognized.

CRM 59

CRM Customer Loyalty Competitive Advantage Books 59