Customer Loyalty Innovation Marketing Seminar 
Strategy Driven
OCTOBER 1, 2012
I recently had a WOW experience that completely coincides with your philosophy on customer loyalty versus satisfaction. Amazon’s actions breed return on proactive, memorable service – the WOW factor, social response, and customer word of mouth. In fact, I doubt this type of outreach is even on a marketing team’s mindset.
Strategy Driven
JANUARY 5, 2015
THE SECRET: These big pacesetter corporations have discovered that by partnering with smaller, specialized companies they are able to obtain the critical skills they need to gain a competitive advantage – thus paving the way for innovation and increased market share. Reprinted with permission from Jeffrey H. Gitomer and Buy Gitomer.
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Strategy Driven
OCTOBER 29, 2012
What are you doing to innovate it? What are you doing to change or enhance your customer’s experience? They don’t have to talk about their competition – Apple is the innovator. OUCH QUESTION: Is your brand, product, or service market superior, and you haven’t elevated yourself to that position? What’s up in your world?
Strategy Driven
FEBRUARY 24, 2014
It’s so unusual that customers will set the meeting, and then talk about how innovative it was. His website, www.gitomer.com , will lead you to more information about training and seminars, or email him personally at salesman@gitomer.com. Send Starbucks gift cards via aceofsales.com. Talk family. Talk hobbies. Talk sports.
Strategy Driven
JUNE 10, 2013
Jeffrey Gitomer is the author of The Sales Bible , Customer Satisfaction is Worthless Customer Loyalty is Priceless , The Little Red Book of Selling , The Little Red Book of Sales Answers , The Little Black Book of Connections , The Little Gold Book of YES! Reprinted with permission from Jeffrey H. Gitomer and Buy Gitomer.
Strategy Driven
JANUARY 20, 2014
They’re independent businesspeople who are now marketing their sales and personal development services using my intellectual property, both online and in the classroom. Companies like Amazon, Zappos, and Apple have marched to the head of the class by innovating BEFORE the market did, and they set the standard for others to follow.
Strategy Driven
JUNE 18, 2012
Capitalizing on the growing demand for e-books, the exploding app market, e-reader popularity, and the global appetite for cool products,Apple went to market having no idea what an explosion of creativity they were unleashing. Take products to market? Get customers? Keep customers? Remember this ditty? Communicate?
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