Transforming a Management System – A Case Study From the Madison Wisconsin Police Department
MARCH 10, 2015
Innovation and experimentation become organizational values. The first step in achieving the vision of a decentralized, citizen-focused police service. Field operations are decentralized into four areas of the city – central, south, east, north and west. The chief begins check-ins with detectives regarding decentralization and how their work can be improved. Crosby, Peter Senge, Warren Bemis, Tom Peters, Kaoru Ishikawa, and Joseph M.