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How To Make Two Key Contradictions of Leadership Work For You

Terry Starbucker

All that vision, all that inspiration, all that process, all that teaching, all that alignment, all that mission statement – all that everything – comes into play right then and there. There must be centralization to deliver decentralization. It’s when a teammate engages with a customer.

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Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

Begin discussion with top management team and train them. Share feedback with the chief and his management team. Get buy-in from top department managers. This begins at the top with the chief and the chief’s management team. An elected, rank-and-file police officer, is added to the chief’s management team.