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The Importance of Working with Suppliers Over the Long Term

Deming Institute

Move toward a single supplier for any one item, on a long-term relationship of loyalty and trust. Edwards Deming’s 14 points for management. Dr. Deming explained that the organization was a system that included the suppliers and customers. Instead, minimize total cost. Point 4 in W.

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The Management Thinker We Should Never Have Forgotten

Harvard Business Review

Edwards Deming : the former an industrialist who equated machines and human beings (both to be managed for maximum output), the latter a humanist who saw the individual as internally motivated to do good, meaningful work. The contrast was driven home by a full-blown reenactment of Deming’s famous red bead experiment.

Deming 12
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The best and the brightest

Deming Institute

Compare the loyalty of the BaB you just hired from another company versus someone who your company helped develop into a BaB. It’s interesting that there’s a book designed to teach managers how to keep the BaBs that they hired. That’s a fear isn’t it, with hiring a BaB – the fear of their mobility.