Make the Case for Better Quality Data
Harvard Business Review
AUGUST 24, 2012
Working to find and fix errors is part and parcel of most operational processes, and once they turn a harsh eye on non-value-added work, most leaders can root it out. You spend a lot of time and effort, but you are no better off than you would be if you'd billed the customer correctly the first time. These costs are estimable.
Let's personalize your content