article thumbnail

Automation Will Make Us Rethink What a “Job” Really Is

Harvard Business Review

Pilots are a critical pool of talent for an airline; there must be a sufficient supply with appropriate skills to operate the airline. Significant investment also takes place in cockpit technology as well as in training and development (e.g., But this is a segment where “good enough” suffices.

article thumbnail

The 3 Ways Work Can Be Automated

Harvard Business Review

Creating a virtual workforce of software robots can help companies streamline operational processes as well as increase the quality and cost-effectiveness of shared services. The second area of opportunity with cognitive automation is for companies to develop new products and services. Insight Center. The Automation Age.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Design Your Own Profession

Harvard Business Review

A disaggregated laptop that is lighter and more versatile, since I can use the screen by itself as an e-reader and the keyboard with other devices. And as many companies begin outsourcing at least parts of their R&D, they are creating space for professional "inventers" operating through websites like Innocentive.

article thumbnail

The Truth About How Uber’s App Manages Drivers

Harvard Business Review

The company manages a large, disaggregated workforce of “driver-partners” that deliver a relatively standardized experience to passengers, while simultaneously promoting drivers as independent entrepreneurs whose work is characterized by freedom, flexibility, and independence. million drivers are active on the platform globally.

article thumbnail

Traditional Strategy Is Dead. Welcome to the #SocialEra

Harvard Business Review

The companies thriving today are operating by a new set of rules — Social Era rules. The failing organizations around us — many of which I explore in my new book , which publishes today — continue to follow the operating rules and ethos of Traditional Strategy. They live it.

article thumbnail

The Human Element in Digital Prototyping

Harvard Business Review

There’s a common perception that product development for digital solutions is easier than it is for physical ones. While this can be true, we’ve seen many digital solutions fail because the product development process is too far removed from the user and lacks a human touch. As the cost of operating online (i.e.,

article thumbnail

As Work Changes, Leadership Development Has to Keep Up

Harvard Business Review

As work itself is changing, some of the basic tenets of leadership development are being challenged. Work is being disaggregated into tasks that can be dispersed inside and outside of the organization — the “uberization” of work. Developing Tomorrow’s Leaders. Insight Center. Sponsored by Korn Ferry.