Development FAQ Innovation PR 
The Horizons Tracker
JUNE 5, 2022
O’Reilly et al highlight the PR/FAQ document that Jeff Bezos requires of anyone at Amazon proposing new ideas. The document asks innovators to put themselves in the shoes of customers and other stakeholders, working backward from the customer problem.
Harvard Business Review
JANUARY 14, 2014
At the high end are premium products developed by specially formed R&D communities that are working on solving the big challenges of the 21st century. A documentation network will help service this market with product reviews, FAQs, easter eggs , and hacks, dividing the new product landscape between producers and support services.
Expert insights. Personalized for you.
131 
Let's personalize your content