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The Continuum and the Marketplace

Strategy Driven

In consumer business strategy – from branding to product development – addressing the emotional human needs continuum is crucial to success. Businesses that seek to create superior product/service experiences need to learn how to empathize with consumers’ needs. By developing autonomy, children boost self-esteem.

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Ask, Learn, Follow Up and Grow

Marshall Goldsmith

For example, imagine that AT&T Wireless needed to make major changes because of problems in a local market, but before the changes could be made: 1. One global leader who spends a great deal of his life asking is George Weber, the secretary-general of the international Federation of Red Cross and Red Crescent Societies (IFRC).

Follow-up 147
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Moving on from ROI to ROE, a Return on Empathy

Strategy Driven

However, innovations in the neurosciences to developments in social media have revealed that profitability should no longer be relegated to sales figures and profit margins alone. Control, one of the six core emotional needs I discuss in Empathetic Marketing , fuels our motivations in every aspect of our lives.

ROE 50
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Why Even AI-Powered Factories Will Have Jobs for Humans

Harvard Business Review

Dubbed the “Alien Dreadnought,” Tesla’s new manufacturing facility in Fremont, California, was designed to be fully automated — no humans need apply. Humans are underrated.” As such, many companies are trying to grow the talent they need in-house. It was going to be the factory of the future.

Power 11
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Even Life-Saving Innovations Don’t Sell Themselves

Harvard Business Review

Most businesses wouldn’t survive without driving demand for their products or services, either through marketing and advertising or through involving users so deeply in the design of the product that word of mouth spurs adoption. But even the most needed innovation does not sell itself. The same is true for social innovators.

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Huawei: A Case Study of When Profit Sharing Works

Harvard Business Review

But how feasible are these plans at large, global organizations?There It is the only Chinese company that receives more sales revenue from markets outside China (67%) than from inside it. isn’t one of those markets. Huawei’s ESOP can satisfy both human needs.

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How to Test Your Advertising Quickly, Cheaply, and Effectively

Harvard Business Review

Every successful comic has developed this way. AdWords is actually a cheap and highly reliable wind tunnel you can rent by the click to discover and validate your market, test your messages and positioning, and increase your conversion rates and profits.