article thumbnail

Uniting the Religions of Process Improvement

Harvard Business Review

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). Many companies adopted Six Sigma in the late 1990s. Consider this example.

article thumbnail

Reflections on the Fabric of the Toyota Production System

Deming Institute

Any effort required to adapt the molding piece, because of variation in its length – a little too long or too short – represents Quality Loss, a concept introduced and developed in Japan by Genichi Taguchi. Figure 2 – Marking a piece of wood molding before cutting it to size.

System 74
article thumbnail

The 5 Requirements of a Truly Innovative Company

Harvard Business Review

By comparison, think of the long strides many businesses have made in reengineering their supply chains, boosting product quality, and rolling out lean six sigma. In our experience, it can take several months for a company to hammer out its defini­tion of innovation. These efforts have paid huge dividends.