Covid-19 increased the urgency of digital transformation initiatives for businesses of all sizes. Small and midsize companies, without the budgets to invest in every innovation under the sun, were forced to focus on what mattered most and make smart, efficient investments in digital technology. In most cases, these investments centered around new productivity tools and communications infrastructure to connect and secure remote teams. But, as organizations have rushed to digitize faster than their competitors, they’ve created a staffing shortage.