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Breaking the Death Grip of Legacy Technologies

Harvard Business Review

Organizations develop processes through repeated problem solving. The Future of Operations. The latter are troublesome because the knowledge base and skills required to operate in the new realm are so fundamentally different. Managers constantly try to fit new market needs to existing processes and routines. Insight Center.

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How Successful Virtual Teams Collaborate

Harvard Business Review

One solution is to use a flexible, fluid team structure that consists of three tiers : a core, an operational level, and an outer network. Many skills are difficult to train and develop. This trend has made true collaboration increasingly difficult to achieve. In these games, members must continually do what's best for the team.

Team 9
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We All Work at Enron Now

Harvard Business Review

You know how your mobile operator manages to slyly slide hidden costs past you — and the service you get is patchy and unpredictable? It's not just that in a hypercompetitive world, yesterday's competitive edges are as dull as a plastic spork. UK Uncut is self-organizing demonstrations against mobile operators and banks.

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What the Best Transformational Leaders Do

Harvard Business Review

He got the top job because of that, and then as CEO he accelerated cloud-business development to make it the company’s primary strategy. Today AWS accounts for just 10% of Amazon’s $150 billion in revenue, but generates close to $1 billion in quarterly operating profit. The same was true of Adobe’s Shantanu Narayen.

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The Benefits of Hiring Your Best Customers

Harvard Business Review

So when I asked Mark Krolick—managing director of marketing and product development at United Airlines—about the hypothesis that having more superconsumers as leaders or employees enhances business performance, he smiled. They need to feel valuable and that they are being developed. Adapted from.