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Innovating the Toyota, and YouTube, Way

Harvard Business Review

As global innovators, however, they share a remarkable core value and best practice: they invest in the innovative capabilities of their suppliers. The more deeply Jim's essays discussed the nature of supplier relationships, work-flow and value creation in lean enterprise, the keener the connection with YouTube's Space.

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India’s Secret to Low-Cost Health Care

Harvard Business Review

costs by using practices commonly associated with mass production and lean production. When it comes to innovations in health care delivery, these Indian hospitals have surpassed the efforts of other top institutions around the world. This innovation has also reduced costs. Today, the U.S.

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Does Your Leadership Flunk the Testing Test?

Harvard Business Review

Supposedly set to launch this July — and then September — New York City announced that its innovative bike sharing program would be delayed until at least next spring. But the importance and pace of innovation rollouts demand a different design sensibility. Until it works, we're not going to put it in. Jaws dropped.

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B-Schools Aren’t Bothering to Produce HR Experts

Harvard Business Review

In the 1980s, our organizations learned a great deal about how to improve productivity, quality, and costs from Japanese practices. And in the 1990s, our companies began to learn more from innovations at home, particularly in the area of high-performance work systems. Business schools should do their part to remind them.

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Breaking the Death Grip of Legacy Technologies

Harvard Business Review

Robotics is a good example: It’s obvious that it can increase productivity, but it takes some know-how to put robots to work. Organizations develop processes through repeated problem solving. Obviously, it is critical for established firms to track technological innovations in their industries and to understand their sources.

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Britain’s Patient-Safety Crisis Holds Lessons for All

Harvard Business Review

They created and maintained a close connection to frontline staff — what Jim Womack , the expert in lean production and thinking, calls “going to gemba ” — Japanese for “the actual place.”. Follow the Leading Health Care Innovation insight center on Twitter @HBRhealth. Leading Health Care Innovation.

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