article thumbnail

Using AI To Augment Creativity

The Horizons Tracker

“This change enables higher-skilled employees to generate innovative scripts and develop positive emotions at work, which are conducive to creativity.” Supporting work The findings are based on work undertaken in a telemarketing firm.

article thumbnail

Marketers, Go Back to Basics

Harvard Business Review

Marketing is changing so fast, it's easy to get our heads turned by new, high-tech developments. Instead, he says it often pays to focus on bread-and-butter marketing (like direct mail) or even on technical innovations of the past few years that are effective, but less novel (like mobile websites). What about gamification?

article thumbnail

The Social Cost of Bad Online Marketing

Harvard Business Review

In the B2B world, it’s all about lead generation: getting people to hand over their email addresses and phone numbers so that you can spam and telemarket them into submission, where “submission” means actually buying your product. It’s going to take a combination of business innovation and personal responsibility.

Cost 8