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“In Search of Excellence” Revisited

Leading Blog

I IN 1982, Tom Peters and Bob Waterman released In Search of Excellence: Lessons from America’s Best-Run Companies. Yet, Peters and Waterman pointed out that there were bright spots in the economy. Ongoing innovation with new products, services, and processes through autonomy and entrepreneurship. Feel familiar? Perhaps not.

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Closing Your Company’s “Leadership Gap”

Michael Lee Stallard

Tom Peters and Robert Waterman called it “management by wandering around” or “MBWA” in their classic book In Search of Excellence. Because they didn’t address these leadership gaps, cynicism and disengagement developed among the people they were responsible for leading and it eventually sabotaged performance.

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Avoid These Traps and LOL for Peak Performance

The Practical Leader

Managers must LOL — lead out loud — if they are going to bring about culture change and shift behavior for higher levels of customer service, quality, safety, productivity, or innovation. Visions and plans should not be developed in backrooms without the involvement of those people who will make it all work.

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Why “Company Culture” Is a Misleading Term

Harvard Business Review

Waterman’s In Search of Excellence , that praised the unique management structure and corporate culture of computer then-giant Digital Equipment Corporation (DEC). As such, it is constantly changing as people contest and innovate upon the rules and ideas that constrain their actions and ideas. Peters and Robert H.

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Category Creation Is the Ultimate Growth Strategy

Harvard Business Review

The innovation came about because Laird aspired to surf a deepwater reef break on the north shore of Maui called Peahi, or Jaws, where waves can reach 120 feet high. Having grown up in Hawaii, I have the utmost respect for Laird as a waterman. But coffee has seen other innovations, too. Laird Hamilton is my hero.

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