Change Starts Here

APRIL 24, 2012

Since then, I have worked with clients in many different roles, projects and organizations. The methods in this change guide have been used successfully by people in roles as diverse as human resources, organization development, project management, process improvement, IT, strategy management, sustainability and operations.

Webinar 78

Webinar Price Resistance Workshop 78

Harvard Business Review

MARCH 9, 2011

Overall, we found that more than half of our survey respondents have adopted OSS solutions as part of their IT strategy. In fact, OSS makes up nearly one-third of responding organizations' overall enterprise software portfolio, which is, interestingly enough, about the same as the proportion of internally developed software.

Software 15

Software Tips Licensing Survey 15

Harvard Business Review

NOVEMBER 2, 2017

Seeking to extend its technological edge (particularly in miniaturization), it acquired more than 100 startup companies while pursuing a vast portfolio of research and product development projects. Nokia was so immersed in executing its strategy that it lost sight of its purpose. ” Develop corporate plasticity.

Strategy 13

Strategy Company How To Supply Chain 13

Harvard Business Review

FEBRUARY 27, 2013

We set people up to use their area of expertise, be it strategy, accounting, operations, technology, finance, or human resources. Our professionals cite pro bono engagements not only as critical to their job satisfaction and skills development but also among the best experiences they've had at Deloitte.

Skills 8

Skills Real Estate Human Capital Project 8

Harvard Business Review

MARCH 2, 2011

The days when you could make a living responding to companies' discovery of strategy, as in "Gosh, we gotta get ourselves one of those," are gone with the 1970s (or maybe the 1990s in the "developing world"). Strategy has triumphed, the installed base is huge, no self-respecting company would be without one. Monitor & Co.,

Consultative 15

Consultative Strategy McKinsey Porter 15

Harvard Business Review

JULY 17, 2013

Through visuals, storytelling, and metaphors that resonate with the company''s business leaders, CIOs must develop the skill of showing their stakeholders that foundational investments are the table stakes of innovation. A far better strategy is to take the people that they have and develop them into blended executives.

CIO 8

CIO Technology Storytelling Short-term 8

Harvard Business Review

MAY 28, 2014

That suggests that they may be trying to persuade firms to buy the device and develop applications for it. Sure enough, in April Google announced “ Glass for Work ,” an initiative aimed at developing more work-related apps on the Glass platform. Should Google revise its strategy to pursue that opportunity? Glass is different.

Strategy 10

Strategy Early Adopters Innovation Proposal 10

Harvard Business Review

FEBRUARY 5, 2016

The continent’s long-term potential remains attractive, but a company’s success in the current environment will depend on its strategy. Companies that want to benefit from the positive development path of some markets will have to adjust their strategies accordingly.

GDP 8

GDP Politics Marketing Bottom-up 8

Harvard Business Review

OCTOBER 10, 2017

But Bernstein and his team observed that when managers were not watching, employees secretly developed and shared better ways of doing the work. Tactical performance is how effectively your organization sticks to its strategy. Workers were carefully trained to follow processes exactly as they were laid out.

Organization 12

Organization Tactics Call Center Metrics 12

Harvard Business Review

DECEMBER 13, 2016

Behind that problem was a deeper one: We had more than 100 large projects (each worth over 500,000 euros) under way. The bank was using a project management tool, but the lack of discipline in keeping it up to date made it largely fruitless. Capacity, not strategy, was determining which projects launched and when.

Project 8

Project How To Objective Efficiency 8

Harvard Business Review

MAY 18, 2015

The insights and the workshops have since influenced how Mars assesses risks and opportunities and develops strategy. This means identifying risks and opportunities early enough to allow the company to adapt its strategy or in extreme cases, change it. Simply and clearly put, CI is a perspective on changing market conditions.

Competitive Intelligence 8

Competitive Intelligence Agility Workshop Definition 8

Harvard Business Review

NOVEMBER 29, 2011

Whether it's the stubborn inefficiencies of the health-care system , the ever-rising costs of the higher-education system , even the slow-motion collapse of the US postal system , leaders with unrivaled expertise and decades of experience can't seem to develop creative solutions to dire problems. billion — not a bad decade.

Banking 18

Banking Retail Open-book Creativity 18

Harvard Business Review

DECEMBER 2, 2013

Caught up in administrative activities such as managing employee records and planning company picnics, human resources departments can too easily lose sight of their primary function: Making sure the organization has the needed human capital to implement its strategy. For guidance in selecting and applying HR metrics, see this article.).

Company 8

Company Human Resources Human Capital Engineering 8

Harvard Business Review

MAY 27, 2015

In the past, economic development has prioritized big businesses. But these economic development strategies focused on big businesses, sometimes known as “elephant hunting,” may overstate the importance of large firms. A start-up might need an angel investor who believes in the project to provide initial equity.

Entrepreneur 8

Entrepreneur Policies Banking Innovation 8

Harvard Business Review

MARCH 16, 2016

It used to be “What’s your IT strategy?” ” Then it was “What’s your internet strategy?” ” Now it’s “What’s your digital strategy?” Could digital technology change your target customer?

Strategy 8

Strategy Technology Strategic Planning Globalization 8

Harvard Business Review

JUNE 26, 2013

Only the largest of enterprises could afford the best technologies, and even for those with the largest bank accounts, IT strategies were limited to basics like CRM , ERP , or email. Kimberly Clark utilizes Salesforce''s Chatter to connect to its customers for development of products. Today, though, Carr''s prediction is coming true.

Supply Chain 8

Supply Chain Competitive Advantage Information Technology How To 8

Harvard Business Review

APRIL 4, 2014

But because midsize companies lack the resources of big companies, which can experiment with multiple new strategies and launch pilot projects, midsize firms are at risk when they divert scarce resources from their core business. The results were remarkable.

Strategy 8

Strategy Wireless Company Retail 8

Harvard Business Review

DECEMBER 15, 2015

To borrow a telecom industry metaphor, a deal with a customer is the “last mile” in connecting any strategy with business development efforts and marketplace results. So, for most firms, de facto strategy is the aggregate result of the deals their salespeople bring in. But a market never buys anything.

Strategy 8

Strategy Team Discount Price 8

Harvard Business Review

OCTOBER 17, 2017

The United States spends 40% more per patient than other developed countries but suffers the worse overall health outcomes. Instead of being reactive and treating conditions already present, the objective should be to proactively identify children at risk before they develop a health condition and keep them on the path to wellness.

Health Care 10

Health Care Metrics Efficiency Absenteeism 10

Harvard Business Review

MAY 1, 2014

Faced with rapid evolution in their industry, the executive team of a large energy company had decided to transform their solid but complacent organization into a high-tech, sustainability-oriented firm, a key element of which was the completion of a multibillion dollar offshore energy project. Open, constructive communication was missing.

360-Degree Feedback 10

360-Degree Feedback Offshoring Construction Execution 10

Strategy Driven

JANUARY 24, 2011

And Its Execution Gap Closer Round-Up Execution Gap Closer #1: Netflix Netflix received considerable media attention this year as it demonstrated its ability to successfully execute its strategy to provide video over the Internet. Barnes & Noble appears to be doing a lot of the right things.

Execution 68

Execution Company 360-Degree Feedback Cooper 68

Harvard Business Review

MARCH 10, 2017

We’ve all been through it — the looming cost project. When Roger Enrico took the helm as CEO of Frito-Lay, in 1991, the company was developing an innovative and distinctive approach to direct-store delivery that would allow it to consistently deliver the right products to the right stores at the right time.

Cost 10

Cost How To Budgeting Strategic Planning 10