Sales Wolf Blog

JUNE 11, 2010

Equal Employment Opportunity Commission (EEOC) Uniform Guidelines on Employee Selection Procedures (1978) Uniform Guidelines on Employee Selection Walk The Talk The Dash, The Race, and Management, Training and Development Resources Workforce Management: information on employment law, human resource development and human resource management.

Management 133

Management Six Sigma Human Resources Kaizen 133

Great Leadership By Dan

FEBRUARY 2, 2009

Think task forces, committees, action learning, and Kaizen workshops. It’s a leadership development opportunity - really! Big problems require big, enterprise-wide solutions, so tear down the walls and start working across boundaries. Even sworn enemies should be able to band together to fight off an invasion of a common foe.

Kaizen 120

Kaizen Leadership Committee Short-term 120

Deming Institute

JUNE 30, 2020

Rather than seizing this as an opportunity to develop a new theory on which I might improve student engagement and learning, I focused not on what was on the minds of my students but on improving my pedagogy; reinforcing, perhaps, how to continue to do the wrong things – things that had no relevance for my students – better.

Covey 69

Covey Deming Six Sigma Efficiency 69

Harvard Business Review

SEPTEMBER 4, 2017

Productivity in most developed economies has been anemic. Beyond wages, other forms of investment in human capital include education and training, improved healthcare, and other, less obvious investments, such as the time and space to explore new ideas and professional development opportunities.

Human Capital 15

Human Capital Kaizen Agility Energy 15

QAspire

APRIL 14, 2013

Here are some common pitfalls that should be avoided in any form of reflective exercise: No Actions, No Results: In many other methodologies and cultures, Hansei is termed differently, like retrospectives in Scrum and After Action Reviews in American Culture (developed by US Army). Photograph By: Tanmay Vora.

Kaizen 152

Kaizen After Action Review Quality Bottom-up 152

Harvard Business Review

MAY 8, 2012

Six Sigma , Kaizen , Lean , and other variations on continuous improvement can be hazardous to your organization's health. Sure it's important to inject discipline into product and service development, but not so much that it discourages creativity. Admittedly, continuous improvement once powered Japan's economy.

Six Sigma 18

Six Sigma Kaizen Govindarajan Telecommunications 18

Harvard Business Review

MARCH 23, 2011

To show how different it is, we have special words to describe them such as " Master Black Belt ," " DMAIC ," " Kaizen ," " A3 ," and " SIPOC.". To understand the strengths and weaknesses of different process religions, develop a network of people with experience in each one. No one has looked at things quite this way.

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Mike Cardus

JANUARY 9, 2012

What an organization needs to do it acknowledge this and develop a system where everyone consistently is improving their work. At any given moment all of us, whether in work, relationships, life are Rote Copying, Surface Understanding, and Personally Mastering many things and many times at many levels. michael cardus is create-learning.

Innovation 111

Innovation Company Retail Process 111

Harvard Business Review

AUGUST 29, 2017

The Japanese employees, while already fluent with Japanese concepts such as kaizen (improvement) and omotenashi (hospitality), struggled to become proficient in English. These challenges differed depending on people’s backgrounds and location. Two groups had the steepest learning curve in particular. It consists of five key actions.

Succession 15

Succession Globalization Tacit Knowledge GDP 15

Harvard Business Review

OCTOBER 4, 2013

It has a more rigorous organization structure that divides responsibilities between the innovation team and development team, and strengthens management around the opportunity pipeline. The Kaizen events create not only fresh ideas but also a spirit of learning and cooperation through the company.

Technology 8

Technology Innovation Kaizen Chief Executive Officer 8

Harvard Business Review

AUGUST 5, 2015

Our expanding abilities to digitally, visually and pervasively self-monitor will transform how on-the-job feedback gets defined, developed, and delivered. That’s why understanding feedback’s future requires embracing the quantified self.

Kaizen 8

Kaizen Self-aware Construction Compliance 8

QAspire

JANUARY 27, 2013

This book also touches upon applicability of essential lean concepts including Gemba and Kaizen in building a high performance organization. Organizations are not machines – they are fundamentally and irreducibly made up of people.”. Not only that, the book has impressive research behind it and the research sources are very generously shared.

Organization 149

Organization Kaizen Review Bottom-up 149

The Horizons Tracker

MAY 23, 2019

Edwards Deming and encapsulated by Japanese car giant Toyota, whose quality circles, kaizen and takt time quickly spread throughout the manufacturing sector. The nature of technology development might also provide some pointers as to how learning at work should change.

Competitive Advantage 59

Competitive Advantage Kaizen Technology Learning-by-Doing 59

First Friday Book Synopsis

JUNE 15, 2011

Jennifer Prosek is the founder and CEO of CJP Communications (CJP), where she leads many of the firm’s key accounts. Under her leadership, the firm has become a leading international public relations and financial communications consultancy with offices in New York, Connecticut and London.

Public Relations 80

Public Relations Consultative CEO Leadership 80

Harvard Business Review

MAY 28, 2015

A kaizen—continuous improvement—ethos is one thing. .” In other words, training divorced from excellence is mere compliance. It is more “box ticking” than human capital investment. Is “above average” training really worth the time, energy and expense?

Training 8

Training Education Incentives Leadership 8

Harvard Business Review

JULY 17, 2012

The better we know and understand who customers want to become, the better we can invest and develop the innovations necessary to get them there. Call it "customer kaizen.". To see customers as the assets they really are, the strategic design and marketing question must shift from "What's the new value of the innovation?"

Human Capital 15

Human Capital Supply Chain Kaizen Innovation 15

Harvard Business Review

JULY 17, 2012

The better we know and understand who customers want to become, the better we can invest and develop the innovations necessary to get them there. Call it "customer kaizen.". To see customers as the assets they really are, the strategic design and marketing question must shift from "What's the new value of the innovation?"

Human Capital 13

Human Capital Supply Chain Kaizen Innovation 13

Harvard Business Review

JUNE 21, 2016

But by the 1990s it had run aground: It hadn’t properly developed systems to implement its growth strategy internally, and so that strategy broke down at dozens of points of execution on the front line—with customers, crew, staff on the shore and the company’s travel agent partners. Codify best practices.

Company 10

Company IPO Price Loyalty 10

Harvard Business Review

OCTOBER 27, 2014

When complaints to elected officials started mounting from property developers dissatisfied with delays, Girard pulled together a team from many divisions to address the problem. Many change leaders use Six Sigma , Kaizen , and Lean for continuous improvement. Planning how to accomplish the change. Implementing the change.

Middle Management 13

Middle Management Six Sigma Taylorism Taylor 13

Harvard Business Review

OCTOBER 9, 2012

Train and coach that talent to continually develop the competencies (learned skills and knowledge) that salespeople need to add value for customers. Excellent sales forces continuously improve capability around every sales force effectiveness driver through "kaizen."

Kaizen 8

Kaizen Incentives Market Segmentation Efficiency 8

Harvard Business Review

MARCH 7, 2011

They also believe in building a BPM "Book of Knowledge" (a codification of process improvement "best practices") and a BPM "Center of Excellence" (a central organization where process experts reside and develop guidelines and procedures for documenting and analyzing business processes).

Six Sigma 14

Six Sigma BPM Process Hammer 14

Harvard Business Review

JANUARY 21, 2016

Another clear difference is that these kaizen efforts, unlike their Japanese predecessors, are more customer-in than internal-process-out. All these firms have R&D facilities and formal innovation processes, but they’re seeking levels of individual engagement that, frankly, had not existed before.

Innovation 8

Innovation Company Kaizen KPI 8