Harvard Business Review

DECEMBER 5, 2016

The New York Public Library is one of the largest public libraries in the world, with 18 million visitors yearly, a budget of nearly $300m, and 93 branches. Library leaders knew that given the immense changes brought on by digital innovations, as well as shifts in the communities that the Library served, it would need to evolve.

Library 8

Library Strategy Reference Bottom-up 8

Strategy Driven

JULY 1, 2015

StrategyDriven’s line of Sevian Business Programs provides clients with fully developed, immediately implementable business performance improvement programs. Each Sevian Business Program manual contains fully developed process procedures, forms and templates, performance metrics, how-to guides, and a library of best practices.

Productivity 50

Productivity Products Chief Executive Officer Metrics 50

Strategy Driven

MAY 15, 2015

The client is opening new locations in new communities and asks its consultants to formulate a plan of action and oversee operating aspects. Libraries and other repositories of information and knowledge. Those who don't help to develop the business on the front end are just vendors and subcontractors. Advocate groups for causes.

Cooper 50

Cooper Open-book Tourism Telecommunications 50

Strategy Driven

NOVEMBER 26, 2010

By developing their talent – their uniquely human ability to communicate – your organization will flourish in the digital age. Additional Information This is the second of a series of articles, developed exclusively for StrategyDriven , that highlights the breadth and depth of Communispond’s LearnTO Library.

Library 70

Library Kaplan Newsletter Audience 70

Strategy Driven

NOVEMBER 19, 2010

By developing their talent – their uniquely human ability to communicate – your organization will flourish in the digital age. Additional Information This is the first of a series of articles, developed exclusively for StrategyDriven , that highlights the breadth and depth of Communispond’s LearnTO Library.

Planning 50

Planning Audience Succession Library 50

Building Personal Strength

OCTOBER 6, 2010

So we developed a radically new approach. The software came with a huge library of generic straw-man assessment sets and allowed easy do-it-yourself customization so organizations could align surveys with their local competency models. In other words, an assessment needs to be validated locally and customized to fit the culture.

360-Degree Feedback 76

360-Degree Feedback Construction Survey Library 76

Harvard Business Review

JUNE 22, 2018

We have long taught that network effects can provide market power and sustained or even self-reinforcing competitive advantage (the best kind). However in 2018, Microsoft is struggling to retain customers within its ecosystem, and developers are offering many products that don’t rely on Windows.

Competitive Advantage 8

Competitive Advantage Library Travel Long-term 8

Women on Business

JANUARY 24, 2011

But many businesswomen are so overwhelmed with running day-to-day operations, there is little or no time to do a good job at casting the net of promotional effort out—whether through community activities, donations, networking events, promotional campaigns, public relations initiatives, or advertising—it is NEVER enough!

Press Release 100

Press Release Discount Sharpe Advertising 100

Harvard Business Review

OCTOBER 12, 2018

By 2017 it was operating in over 190 countries, and today close to 73 million of its some 130 million subscribers are outside the U.S. It also must face a diverse set of national regulatory restrictions, such as those that limit what content can be made available in local markets. Netflix did not try to enter all markets at once.

First-mover Advantage 8

First-mover Advantage Globalization Content Operations 8

Harvard Business Review

OCTOBER 12, 2018

It operates in over 190 countries, and close to 73 million of its some 130 million subscribers are outside the U.S. It also must face a diverse set of national regulatory restrictions, such as those that limit what content can be made available in local markets. Netflix did not try to enter all markets at once.

First-mover Advantage 8

First-mover Advantage Globalization Content Operations 8

Harvard Business Review

NOVEMBER 6, 2018

Modeling scientist: Direct improvements in the product or business from the code developed and shipped. In larger and more sophisticated data operations, more fine-grained roles are necessary. Here are five key areas that contribute to data science operations. In larger operations, each may be a team unto itself.

Engineering 12

Engineering Software Metrics Stage-Gate 12

Harvard Business Review

AUGUST 13, 2012

In a previous post , I outlined the key capabilities I've found to be present in the social ventures that are able to reach sizeable impact (which can be remembered with the acronym SCALERS—they are Staffing, Communicating, Alliance-Building, Lobbying, Earnings-Generation, Replicating, and Stimulating Market Forces).

Library 14

Library Entrepreneur Operations Health Care 14

Harvard Business Review

JUNE 12, 2018

ROGER HARRIS/SCIENCE PHOTO LIBRARY/Getty Images. Companies in multiple industries are already altering their approaches in changing urban markets. Real estate developers are integrating automation systems, sensors, and mobility options into their properties. But that’s only one side of the story.

Real Estate 9

Real Estate Company Transportation B2C 9

Harvard Business Review

AUGUST 6, 2018

KATERYNA/KONSCIENCE PHOTO LIBRARY/Getty Images. The blood sample is anonymized and then analyzed by the CareAi AI-based health assistant that references a vast array of medical and diagnosing libraries, dispensing advice with a corresponding rating of confidence. The creators are targeting refugee camps in Europe.

Health Care 9

Health Care Technology System Library 9

N2Growth Blog

SEPTEMBER 19, 2010

Thomas Jefferson had one of the most exhaustive personal libraries of his time prior to donating it to the Library of Congress (which many joked Roosevelt had read). As an advisor to CEOs, there is little doubt that I’m passionate about personal and professional development, and there is one simple reason why – it works.

Blog 419

Blog Open-book Library Learning-by-Doing 419

Harvard Business Review

JUNE 29, 2015

Oil and Gas subsea operators across the world are adopting a GE Industrial Internet technology developed in Norway. The listening ‘ear’, an array of sensors in a 500-pound ‘birdcage’ dome that sits on the sea floor or on subsea equipment, was developed at the GE Measurement and Control site in Bergen, Norway.

Industry 8

Industry Offshoring Engineering Operations 8

Harvard Business Review

JULY 6, 2017

The EU’s case asserts, among other things, that Google unfairly exploits its dominance in search engines and smartphone operating systems to restrict competition in shopping services, ad placement services, and smartphone app store markets. However, digital markets do not follow the contours of conventional industry structures.

Company 9

Company Engineering Operations Construction 9

Harvard Business Review

MAY 23, 2012

In our book Repeatability , Chris Zook and I show how top-performing companies typically develop repeatable models that incorporate their strategy in front-line activities. Others race to build a bigger library of downloadable movies. Today, they must develop faster systems for asking and answering the same kind of questions.

Merchandising 13

Merchandising Metrics Restructuring Library 13

Harvard Business Review

APRIL 18, 2018

andrew nguyen/hbr staff/the new york public library. “Don’t be afraid to change your perspective,” she urges her participants, who report that the new ways of seeing that they develop through these museum visits have opened their eyes to new ways of evaluating evidence on the job.

Participative 14

Participative Creativity Library Training 14

Harvard Business Review

AUGUST 4, 2014

All too often, when marketers talk about their “social strategy,” they really mean a digital marketing strategy implemented on social platforms, rather than using social dynamics to benefit their business. Pepsi actually lost market share and fell to number three in the cola wars for the first time in modern history.

Media 8

Media Marketing Strategy Groupthink Kaplan 8

Harvard Business Review

MARCH 5, 2012

Corporate volunteer programs range from one-day community service activities to mini-sabbaticals that send top performers to developing countries to lend their expertise to nonprofit organizations and proven entrepreneurs. Such volunteer assignments can do more than inject excitement into a humdrum job; they can ignite a career.

Participative 14

Participative Library Entrepreneur Survey 14

Modern Servant Leader

FEBRUARY 17, 2016

You can also consider a business that awakens a massive industry then dominates the market shares globally at the same time, busting misconceptions about the way the food service industry must treat employees. $16 Back when you started leadership development working with those unions, how did servant leadership come to you?

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

You can also consider a business that awakens a massive industry then dominates the market shares globally at the same time, busting misconceptions about the way the food service industry must treat employees. $16 Back when you started leadership development working with those unions, how did servant leadership come to you?

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Harvard Business Review

MARCH 28, 2018

MEHAU KULYK/SCIENCE PHOTO LIBRARY/Getty Images. Healthcare data is also highly prized on the black market because there are so many lucrative ways to use it fraudulently, so it’s often a more attractive target than financial or other personal data. Develop Content That’s Worthy of Attention.

Health Care 9

Health Care Forrester Policies Tactics 9

Harvard Business Review

JANUARY 11, 2013

Six years ago, David and Donna Allman approached Opportunity with an idea that fell outside our traditional microfinance model: to build a Community Economic Development (CED) program in Nicaragua. Together, we've constructed school libraries, repaired churches, built roads, and, crucially, ensured clean water through new aqueduct systems.

Microfinance 8

Microfinance Rogers Tourism Engineering 8

Harvard Business Review

JANUARY 18, 2016

From The New York Public Library. An effective starting point is to break cities into four segments across two distinctions: legacy vs. new cities, and developed vs. emerging economies. Segment 1: Developed Economy, Legacy City. Implications for entrepreneurs: Denizens of developed legacy cities have discretionary income.

Real Estate 8

Real Estate Entrepreneur Finance Innovation 8

Harvard Business Review

FEBRUARY 1, 2016

It’s also a tough talent market, especially in sales. A SaaS platform service such as CRM or MAS (Marketing Automation Service), on the other hand, requires sophisticated integration to install annual or multi-year contracts. Generally, customer education and applications development are often key tasks in early stages.

CRM 8

CRM B2B Price Budgeting 8

Harvard Business Review

OCTOBER 11, 2018

” As a team, your collective goal is to come up with “agreed-upon norms that you’ll all operate within,” says Burkus. If concentrating at your office proves difficult, Burkus recommends asking your boss for permission to work elsewhere — the local library or a nearby cafe — on occasion. Can you help?”

Open-book 13

Open-book Conference Brainstorming Public Relations 13

Harvard Business Review

NOVEMBER 11, 2015

For decades, the answer to those questions has been “ competencies ,” a psychometric-based method of assessing and developing leader behavior. Organizations figure out the competencies that leaders need to be successful, help them develop those competencies, and then measure those competencies in the organization.

Learning-by-Doing 8

Learning-by-Doing Charisma Library Survey 8

Harvard Business Review

MARCH 17, 2016

From The New York Public Library. All-inclusive global talent market. The CHREATE teams developed a topography based on the degree of the democratization of work (the impact of the first three trends above on an organization) and the degree of technological empowerment (the impact of the latter three trends), shown in the figure below.

Human Resources 8

Human Resources Technology Globalization Trends 8

Harvard Business Review

FEBRUARY 18, 2014

For one thing, thanks to a long history of exclusive municipal franchising regulations that didn’t end until 1992, the two companies don’t overlap in any market—TWC customers will become Comcast customers (and get arguably better technology and service in the process), but no local market will see a decline in the number of competitors.

Technology 8

Technology Content Information Technology Franchising 8

Harvard Business Review

APRIL 21, 2014

Get the analyst reports that show market trends. Or maybe there’s concern that some operational detail could stand in the way of success. And what if there just weren’t enough scenes in Turner’s library of movies and TV programs that could serve as effective contexts for its advertisers? How could the project team find out?

Advertising 10

Advertising Video Innovation Education 10

Strategy Driven

APRIL 4, 2014

Business development. Of the companies who continue to operate without a plan, 40% of them will be out of business in the next 10 years. Yet, the holdings of the world’s libraries are doubling every 14 years. Training and development of people. Running the business. Body of Knowledge. The Big Picture.

Budgeting 84

Budgeting Succession Consultative Crisis 84

Harvard Business Review

JUNE 24, 2013

Augusto was officially the head of operations, but his real job was as the right-hand man of the company''s diretor presidente, who had informally dubbed him "head of customer satisfaction." If we can''t work with you on a more extensive basis to develop solutions for your patients, we might have to reconsider our relationship with you.".

Case Study 8

Case Study Discount Price Proposal 8

Strategy Driven

JANUARY 24, 2011

Execution Gap Maker #2: Nokia Nokia’s share of the worldwide market for mobile phones continued to slip in 2010. Why was this once-dominant player unable to execute and maintain its market position? This is a book for the times we live in—and one that for many companies could mean the difference between success and failure.

Execution 67

Execution Company 360-Degree Feedback Cooper 67

Strategy Driven

JUNE 16, 2023

Businesses primed to leverage these technologies to streamline everything from supply chains to sales and marketing will be riding the wave’s crest. Embedding these transformative technologies into operations will be easier than ever. And the good news? The future is pulsating with potential. Are you ready to meet it head-on?

Supply Chain 107

Supply Chain Loyalty Content Efficiency 107