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Book Announcement: Implementing Lean Six Sigma in 30 Days

QAspire

It is an actionable guide titled “Implementing Lean Six Sigma in 30 Days” that aims to help readers in understanding the Lean Six Sigma methodology and solve problems that undermine quality and inhibit efficiency. I am so glad to announce that my next book is just released. Available on: Amazon and PacktPub Website.

Six Sigma 140
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What HR Has Learned From Marketing

The Horizons Tracker

The customer experience movement truly began to take off in the 1990s as companies moved from a basic focus on customer satisfaction towards more sophisticated customer relationship management and customer experience. This phase saw product development oriented around what would deliver the greatest boost to customer satisfaction.

Marketing 117
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Succession Planning Development Plans: Skill Gaps or Experience Gaps?

Great Leadership By Dan

Maybe you’re a manager, and you’re just concerned about identifying and grooming successors for you own position, so that you’ll have a replacement ready when it’s time for you to move up or on. Well, unless you create and implement a targeted, robust, realistic, and measurable development plan, all that work will have been for nothing.

Planning 238
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Impressive Skills to Put on a Resume

HR Digest

These include Basic Skills, Technical Skills, Management Skills, and People Skills. Time Management . People management . Six Sigma techniques. B2B Marketing. Keep in mind that hiring managers are professionals with their own set of standards —so treat your resume the same way! Creativity .

Skills 111
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Is It Fun Being Led by You?

Lead Change Blog

We got our black belts in six-sigma; words or acronyms like Kaizen, PDCA, TQM, QC and ISO became everyday parts of our work language. I was about to teach the customer segment of a Six Sigma class near Palmdale, CA, for Lockheed Martin. The benefits were significant. Fun Leaders Are Light.

Six Sigma 150
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Ditch ‘Change Fatigue’ and Embrace Continual Evolution

Center for Creative Leadership

” Employees are constantly told they need to change processes and practices, only for the leadership team to keep on doing what they always do, and managers maintaining the same old routines. What leaders must do is to help employees and managers to recalibrate their expectations,” Altman argues. It may be a tough message.

Altman 86
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Understanding the Importance of Business Process Design

Strategy Driven

Business Process Design for strategic management carries significant importance due to the availability of specific interpretation. The process is more strongly associated with the development of cost-effective approaches that can ideally be implemented for the perfect execution of various tasks involved in a business.

Process 66