Strategy Driven

APRIL 3, 2013

The paper describes how best practices in measuring organizational performance in the nuclear power industry can be applied to healthcare providers facing the daunting challenge of concurrently increasing production, efficiency, and quality – all while reducing operating costs. To read Nathan’s complete biography, click here.

Six Sigma 62

Six Sigma Organization White Paper Efficiency 62

The Practical Leader

OCTOBER 12, 2011

My last post illustrated how research with one Client pointed to leadership/culture development as the biggest internal change they must make. History teaches that tectonic change can be an agent of organizational destruction or renewal. It all depends on how we respond. This is very consistent with most of our recent Client work.

Six Sigma 61

Six Sigma Workshop Continuous Change Video 61

Strategy Driven

DECEMBER 12, 2013

But we have come to tolerate the illusion that the essential matters of work can be invented, managed, and sustained through the creation, storage, retrieval, display, and publication of information. What was invented as a means to replace the post office has now become the most common management tool in organizations.

Productivity 64

Productivity Products Six Sigma Competitive Advantage 64

Mike Cardus

NOVEMBER 10, 2010

As a project leader/manager one of your primary responsibilities is to increase the absorptive capacity of the project to organizational and community stakeholders. Setting a precedent Rath & Strong’s Six Sigma Team Pocket Guide. Concerns about a relationship ?

Project 109

Project Six Sigma Team Building How To 109

Mike Cardus

OCTOBER 20, 2010

Establish an agenda for managing time to complete the task/meeting – Teams that do better at managing their time achieve better results. The concept of agendas is critical to better time management, whether the application of the concept is focused on project team work or meetings in general.

Team 108

Team Six Sigma Team Building Project 108

Strategy Driven

NOVEMBER 7, 2013

Unfortunately contemporary management theory and practices have ill prepared us for our current reality. So where Ford incorporated everything into one integrated mega-plant, Ohno designed operations for a network of factories. Complimentary Resource – Shifting the Focus for Profitability.

Ohno 50

Ohno Productivity Products Six Sigma 50

Deming Institute

JUNE 30, 2020

Rather than seizing this as an opportunity to develop a new theory on which I might improve student engagement and learning, I focused not on what was on the minds of my students but on improving my pedagogy; reinforcing, perhaps, how to continue to do the wrong things – things that had no relevance for my students – better. References.

Covey 69

Covey Deming Six Sigma Efficiency 69

Mike Cardus

MARCH 26, 2012

Having my start in training and development while working for Bic in Charlotte NC. Front line employees need hands-on real time concrete process training to improve their work in a day to day operations. Managers find something wrong (i.e. In what ways can Managers, employees, and trainers work to improve the results?

Team Building 122

Team Building Training Team Teamwork 122

Harvard Business Review

MAY 8, 2012

Six Sigma , Kaizen , Lean , and other variations on continuous improvement can be hazardous to your organization's health. As Fujio Ando, senior managing director at Chibagin Asset Management suggests, "Japan's consumer electronics industry is facing defeat. Admittedly, continuous improvement once powered Japan's economy.

Six Sigma 18

Six Sigma Kaizen Govindarajan Telecommunications 18

Harvard Business Review

DECEMBER 21, 2011

And I'd also want team members who knew how to get people to adopt new skills and attitudes — experts in incentives, training and development, culture, communication, stakeholder management, and redeployment. If you do Six Sigma in isolation, the work force doesn't have time to implement the changes.".

Six Sigma 14

Six Sigma Skills Team Compliance 14

Harvard Business Review

JUNE 8, 2011

We developed a small lexicon of terms that represent a wide spectrum of innovation activities outside of the core R&D and patent area. For example, we used innovation-linked terms like " design thinking ," " Six Sigma ," " open innovation ," and "product design," among others.

Six Sigma 15

Six Sigma TRIZ Globalization Innovation 15

Harvard Business Review

MAY 13, 2014

GE is an icon of management best practices. Under CEO Jack Welch in the 1980s and 1990s, they adopted operational efficiency approaches (“ Workout ,” “Six Sigma,” and “Lean”) that reinforced their success and that many companies emulated. Marketing plays a catalyst role, providing growth funding.

Six Sigma 8

Six Sigma Incubator Payback Period Ries 8

Harvard Business Review

MARCH 23, 2011

The result: Employees get confused and cynical (senior management's "flavor of the month"). Thus, today we have a number of process "religions": Statistical Process Control was followed by Total Quality Management, Business Reengineering, Six Sigma, Lean, and Business Process Management (BPM, which emphasizes process management software).

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

JUNE 13, 2018

What sets RPA apart from other automation technologies is that its ability to imitate a human user of one or more information systems reduces development time and extends the range of functions that can be automated across a much wider range of business activities. It operates at the task level and not the end-to-end process level.”

Process 12

Process Six Sigma Company Technology 12

Strategy Driven

SEPTEMBER 19, 2011

Whether it was branded the Deming Method or Six Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide. Will Duke is Afterburner’s Director of Learning and Development.

Six Sigma 57

Six Sigma Learning-by-Doing Training Tools 57

Harvard Business Review

SEPTEMBER 24, 2014

He went on to say that the insatiable demands of today’s operational turbulence were robbing him and his organization of ability to invest in the future. We reflected on this, and on the broader context we’ve seen in our work, and created four high-level buckets into which resources and money can be poured: Daily Operations.

Budgeting 13

Budgeting Innovation Disruptive Innovation Six Sigma 13

Harvard Business Review

JUNE 6, 2013

and uncovers new customer insights; it then turns to operations to translate the insights into action.and hits a wall. The people in operations are too focused on fulfilling internal requests and service agreements to worry about customers, the ones that pay real money. Analytics "!) But moving to continuous delivery is a struggle.

Marketing 8

Marketing Six Sigma Agility Banking 8

Harvard Business Review

SEPTEMBER 21, 2012

Compare this number to the slowest growth categories — Postal Service Mail Carriers and switchboard operators — where the majority of positions (up to 82 percent) are classified as low-skilled, and you can sense a real problem. Project Management and Lean Six Sigma certifications both center on hands-on learning.

Skills 17

Skills Six Sigma Supply Chain Education 17

Harvard Business Review

FEBRUARY 20, 2013

They too have struggled to operate in complex environments, and have developed the skills and expertise to overcome these challenges. Access to finance , designing operational processes and systems , and building strong, talented management teams are just a few obstacles that many cite.

Entrepreneur 8

Entrepreneur Company Six Sigma Franchising 8

Harvard Business Review

JULY 30, 2014

Organization as machine – this imagery from our industrial past continues to cast a long shadow over the way we think about management today. Managers still assume that stability is the normal state of affairs and change is the unusual state (a point I particularly challenge in The End of Competitive Advantage ). Townes, and Henry L.

Six Sigma 8

Six Sigma Drucker P&L Short-term 8

Harvard Business Review

NOVEMBER 11, 2013

Develop standards for QIPs. Develop standards for meaningful participation by individual physicians. These standards were developed in partnership with the Mayo Clinic Quality Academy, which oversees teaching, training, coaching, and supporting Mayo’s 60,000 staff to improve patient outcomes, safety, and service.

Quality 8

Quality Mayo System Six Sigma 8

Harvard Business Review

DECEMBER 6, 2012

They stand on the shoulders of the methods of "Process Strategy 1.0": Lean , Six Sigma , and Business Reengineering. will require aligned goals and supporting systems to manage work between partners. To manage the rising tide of knowledge work performed by a younger generation of employees, Process Strategy 2.0

Process 8

Process Examples Strategy Six Sigma 8

Harvard Business Review

APRIL 6, 2011

In this case, the answers were not there, the effort was stopped, and a new management team took over. The management team was running short of patience for results and wanted me to help them bring changes to fruition. The company in our story got so excited by its process blueprints that it forgot to develop a clear financial case.

Process 15

Process Six Sigma Finance Short-term 15

Harvard Business Review

SEPTEMBER 27, 2012

Six Sigma or Lean) the right way. As Peter Hunter , a former naval officer and management consultant, has said , "People hate being told what to do. And by training them, you can demonstrate your commitment to their development. A few said it was because people didn't follow the methodology (e.g.,

Process 15

Process Mayo Six Sigma Ryan 15

Harvard Business Review

JANUARY 29, 2015

It made a massive investment (more than $1 billion) to build a software “ Center of Excellence ” in San Ramon, California to manage the data explosion created by the increasing intelligence of its industrial machines. Melody Ivory , a User Experience Product Manager, told me, “I was about employee number 30 in February 2012.

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

NOVEMBER 5, 2012

For example, in the Twin Cities, a diverse group of policymakers, corporations, foundations, and community organizations have come together to link and integrate previously disconnected efforts around transit planning and engineering, land use planning, affordable housing, workforce development, and economic development.

Six Sigma 8

Six Sigma Long-term Innovation Definition 8

Deming Institute

SEPTEMBER 23, 2019

The content of this blog was prepared as an article for the first edition of the Lean Management Journal, later known as The LMJ. In the late 1960s, Frank Pipp, an assembly plant manager for a Ford Motor Company factory, instructed his staff to purchase competitor’s cars. To Pipp’s amazement, one car purchased was 100% snap fit.

System 74

System Productivity Products Deming 74

Harvard Business Review

MARCH 7, 2011

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). Many companies adopted Six Sigma in the late 1990s.

Six Sigma 14

Six Sigma BPM Process Hammer 14

Harvard Business Review

MAY 5, 2011

But that hasn't been the case at Danaher, DuPont, and Staples, which have continually improved their operations over many years, to the delight of their customers. But the key to success is a management process for focusing on business imperatives called "policy deployment," from the Japanese term " Hoshin Kanri."

Six Sigma 14

Six Sigma Process Tips Lean Manufacturing 14

Harvard Business Review

OCTOBER 20, 2015

A number of techniques and process-improvement tools from inside and outside the industry have been brought to bear: lean engineering to simplify and standardize care, Crew Resource Management to improve teamwork, checklists to help teams focus and improve reliability, and so on. Six sigma — or no more than 3.4

Mayo 8

Mayo Health Care Six Sigma System 8

Harvard Business Review

MAY 1, 2017

Accordingly, business leaders sought to improve efficiency by employing Six Sigma, process reengineering, spans and layers, and other tools. In our experience, companies still focus more on cutting costs than on developing and executing new growth strategies. But the scales have now tipped in favor of accelerating growth.

ROE 14

ROE Long-term GDP Six Sigma 14

Harvard Business Review

DECEMBER 22, 2016

During a recent visit to the Managing Service Operations course I teach to MBA students at Harvard Business School , McDonald reflected on the lessons he had learned at VA and their significance for service transformation both inside and outside the public sector. ” Build a capacity for learning and continuous improvement.

Six Sigma 8

Six Sigma Learning-by-Doing Crisis Kotter 8

Harvard Business Review

APRIL 27, 2015

In a McKinsey poll , 94% of the managers surveyed said they were dissatisfied with their company’s innovation performance. By comparison, think of the long strides many businesses have made in reengineering their supply chains, boosting product quality, and rolling out lean six sigma. And it’s not just your company.

Innovation 8

Innovation Company Engineering Supply Chain 8

Harvard Business Review

APRIL 29, 2011

Gruenfeld suggests asking someone who cares about your development as well as the quality of your performance to tell you what she thinks. He had worked as a business fellow for the previous year but had recently taken on the role of director of operations and service lines. I knew I couldn't do it on my own.

Six Sigma 17

Six Sigma How To Case Study Learning-by-Doing 17

Skip Prichard

JULY 15, 2019

But Nincompoopery is something different: it’s the corporate stupidity that drives customers crazy, and keeps everyone—customers, employees, managers and business owners—from getting what they want. And that’s only scratching the surface of everything we’re trying to manage in this brave new world.

How To 76

How To Middle Management Innovation Technology 76