The Practical Leader

MARCH 13, 2024

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. About 85% of the time the fault is caused by the system, processes, structure, or practices of the organization. What’s Your OS (Operating System): Is Technology Supporting or Controlling?

System 52

System Organization Levitt Root Cause Analysis 52

Deming Institute

FEBRUARY 15, 2016

The SME deck is to be developed in two months, with weekly two hours meetings, on-line or face to face depending on the location of my clients. Root cause analysis. 4) Develop an org chart to assign responsibilities and communicate it to everyone. Marketing mix. How to apply the model. Leadership.

Deming 28

Deming SWOT Root Cause Analysis TRIZ 28

Harvard Business Review

JULY 31, 2017

Retailers combine data on demographics and weather to predict sales and develop merchandising plans. Housing market price changes can be more accurately predicted from analysis of Google searches than by a team of expert real estate forecasters. The issue is that they operate as artisans, not scientists.

Marketing 8

Marketing Root Cause Analysis Management Supply Chain 8

Harvard Business Review

JUNE 5, 2014

First, Maryann Keller, a former auto analyst, notes that, historically, GM hasn’t invested in root-cause analysis. Managers coded their operations green at the first couple of meetings to show how well they were doing, but Mulally called them on it. So it had to use the washer fluid itself to cool down.”

Root Cause Analysis 8

Root Cause Analysis Edmondson Industry CEO 8