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5 Concepts That Will Help Your Team Be More Data-Driven

Harvard Business

Poor data is the norm — fouling operations, adding cost, and breeding mistrust in analytics. FAM can also point out which data attributes have the biggest error rates, suggesting where improvements can be made, using root cause analysis, described next. The third skill is conducting a root cause analysis (RCA) and its pre-requisite, understanding the distinction between correlation and causation. Koron/Getty Images.

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“Nailed it.” A lesson in overcoming project complexity

Deming Institute

The project had been operational for a few months when I joined so the foundation had already been poured. At one point, I suggested that we revisit our project governance – the operational guide, how it was implemented, and whether the team followed it – but this was a mature team and the general consensus was that everyone knew what to do. When we do this, we can study it and understand how it performs, and develop and test theories on how we can improve it.

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Applying a Model for Small Business Continual Improvement

Deming Institute

The SME deck is to be developed in two months, with weekly two hours meetings, on-line or face to face depending on the location of my clients. Applying SMED, the theoretical sessions would act as the external activities that operators have to perform before a changeover, and actually implementing them in a running business would be the internal ones. SWOT analysis. Root cause analysis. Cause and effect diagram.

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Data Can Do for Change Management What It Did for Marketing

Harvard Business

Retailers combine data on demographics and weather to predict sales and develop merchandising plans. Housing market price changes can be more accurately predicted from analysis of Google searches than by a team of expert real estate forecasters. When a change practitioner talks about data, typically that is qualitative information, generated by a root cause analysis workshop or similar. The issue is that they operate as artisans, not scientists.

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Can GM Make it Safe for Employees to Speak Up?

Harvard Business Review

First, Maryann Keller, a former auto analyst, notes that, historically, GM hasn’t invested in root-cause analysis. The original response from GM was not to look for the root cause because that wasn’t part of the company’s thought process. Managers coded their operations green at the first couple of meetings to show how well they were doing, but Mulally called them on it.