November 2018 Leadership Development Carnival

Lead Change Blog

Welcome to the November Leadership Development Carnival. We’re excited to share posts from leadership experts from around the globe on the topics of communication, customer service, development, engagement, and more. Development. It‘s your job to help your employees to develop and to improve. They write: “Just because the business world has always operated one way doesn’t mean it should keep operating that way.

Tips For Leading A Successful Business Operation

Eric Jacobson

Here are some good tips for leading a successful business operation from the handy booklet, 144 Ways To Walk The Talk , by Eric Harvey and Al Lucia : Involve your team in setting standards that are achievable but also require everyone to stretch their knowledge and skills.

How To Lead A Successful Business Operation

Eric Jacobson

Here are some good tips for leading a successful business operation from the handy booklet, 144 Ways To Walk The Talk , by Eric Harvey and Al Lucia : Involve your team in setting standards that are achievable but also require everyone to stretch their knowledge and skills.

4 Ways To Lead A Successful Business Operation

Eric Jacobson

Here are some good tips for leading a successful business operation from the handy booklet, 144 Ways To Walk The Talk, by Eric Harvey and Al Lucia: Involve your team in setting standards that are achievable but also require everyone to stretch their knowledge and skills.

10 Principles For Developing Strategic Leaders

Tanveer Naseer

Most companies have leaders with the strong operational skills needed to maintain the status quo. But only when you implement all of them together, as a single system, will they enable you to attract, develop, and retain the strategic leaders who’ve eluded you thus far.

Career Development: Climb That Ladder in 8 Steps

Strategy Driven

As technology advances, so do the ways that many industries operate. For example, if you work in technology, your boss may want to build a team in order to implement a new facial recognition service. You just finished reading Career Development: Climb That Ladder in 8 Steps !

Career 160

New Technology Won’t Automatically Improve Your Operations

Harvard Business Review

Advanced tools for creating and testing new products and the operations that will make them are all around us. They are not only changing the economics of innovation and operations, they are also pushing the frontier of what’s possible. The Future of Operations.

The History and Future of Operations

Harvard Business Review

It’s time to rethink what we mean when talk about “operations.” ” Operations is not only about manufacturing. The field of operations has gone through some major evolutions over its history. The Future of Operations. needed operations too.

How Leaders Can Help Develop Customer Service Strategies

Tanveer Naseer

To become a successful customer focused business, your leadership must develop a holistic strategy that impacts every department, and revolutionizes the way you do business. It’s generals that craft military tactics, so it must be your executives that develop a business strategy. Here are a few tips in developing a customer service strategy from the top down: 1. Develop a CRM strategy A CRM is a somewhat tricky piece of technology.

How Leaders Can Help Develop Customer Service Strategies

Tanveer Naseer

To become a successful customer focused business, your leadership must develop a holistic strategy that impacts every department, and revolutionizes the way you do business. It’s generals that craft military tactics, so it must be your executives that develop a business strategy. Here are a few tips in developing a customer service strategy from the top down: 1. Develop a CRM strategy A CRM is a somewhat tricky piece of technology.

The Big Picture of Business – Pave and Refine the Company Way, Corporate Culture

Strategy Driven

Business evolution is an amalgamation of thoughts, technologies, approaches and commitment of the people, asking such insightful questions as: What would you like for you and your organization to become? Do successful corporations operate without a strategy-vision?

SELF-DEVELOPMENT - The Secret of Successful People

Building Personal Strength

I know well over a thousand people, and probably hundreds of them are actively involved in various aspects of self-development. I remember a time when she had to have a major operation to correct a life-threatening condition. But the benefits of ongoing self-development are enormous.

Figuring Out How IT, Analytics, and Operations Should Work Together

Harvard Business Review

A new set of relationships is being formed within companies around how people working in data, analytics, IT, and operations teams work together. For IT to operate in the data and analytics space often takes realigning roles and responsibilities. Analytics Operations IT Digital Articl

Getting an Intricate Operation Back in Sync

Harvard Business Review

Facing interconnected operational issues, members of the eight-person senior leadership team were turning against one another. Over the years, I have developed just such a template. Operations in a Connected World. The technologies and processes that are transforming companies.

Can Technology End Poverty?

Harvard Business Review

If you believe the hype, technology is going to help us end global poverty. Berkeley researcher Kentaro Toyama has a blog dedicated to calling out naïve or inappropriate uses of information and communication technologies (ICT). Social enterprise Technology

The Big Picture of Business – Developing The Talent for Business to Succeed

Strategy Driven

Corporate executives must develop themselves for the next level and to be useful to their companies and communities in the future. Business development. Push paper, systems, technology. Science-Technology Provider. Holding and further developing insights.

Hidden Suppliers Can Make or Break Your Operations

Harvard Business Review

These “ nexus suppliers ” could be important for one or both of two reasons: A disruption of its operation would have a surprisingly huge impact on the original-equipment manufacturer’s production. (A The Future of Operations.

How RFID Technology Improves Hospital Care

Harvard Business Review

They saw it as an opportunity to completely transform the operation to improve care and the patient experience and to lower costs. To that end, they decided to have a team study how care is delivered, identify the barriers to smooth operations, and fix the barriers.

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Breaking the Death Grip of Legacy Technologies

Harvard Business Review

Technologies like 3-D printing, robotics, advanced motion controls, and new methods for continuous manufacturing hold great potential for improving how companies design and build products to better serve customers. Organizations develop processes through repeated problem solving.

How European Health Care Providers Are Engaging Doctors with New Technologies

Harvard Business Review

In our experience, providers can create powerful momentum for change and reengage doctors by focusing specifically on technologies that doctors feel improves their ability to deliver care. However, technology alone is insufficient. gremlin/Getty Images.

Midsized Companies Can’t Afford Operational Glitches

Harvard Business Review

But they don’t think nearly enough about operational meltdowns – technological glitches and other problems that can put them out of business. They are usually quick to recognize operational problems and deal with them before they become disasters. Instagram dodged an operational meltdown that could have rendered the start-up dead on arrival. Operational meltdowns at midsized companies can take much longer to notice and resolve. Operations Small/medium business

Leadership and Knowledge Management

N2Growth Blog

Leaders who don’t understand the value of distributable and actionable knowledge not only limit opportunities, but they’re also building huge contingent operating liabilities. There is an old technology axiom that states “usability drives adoptability&#.

How to Move Through Uncertainty to Opportunity

Leadership Freak

Turbulent times, regulations and compliance, technology, politics, people, and global markets enflame uncertainty. Author Book Notes Change Courage Decisions Influence Interview Leading Managing Marks of leaders decision making models ineffective leaders Leadership Development Organizational Development organizational stability standard operating procedures turbulent timesImage source Ineffective leaders require certainty before they act, I am certain.

The Big Picture of Business – Visioning Scope: Applying Vision Toward Your Organization’s Progress

Strategy Driven

This process helps to define and develop value systems to create success. Develop a mission statement. I ask clients to do so without using the words: ‘technology,’ ‘sales,’ and ‘solutions.’ Technology is a tool, which feeds into tactics.

Can Technology End Poverty?

Harvard Business Review

If you believe the hype, technology is going to help us end global poverty. Berkeley researcher Kentaro Toyama has a blog dedicated to calling out naïve or inappropriate uses of information and communication technologies (ICT). Social enterprise Technology ICT

The Big Picture of Business – Biggest Excuses They Use… and You Should Avoid: Rationales and Reasons Why Businesses Fail

Strategy Driven

We can dispense with all that employee training and professional development. We’ve got the latest technology. Not engaging in planning for future operations: So what are you gonna do about it? Our company has got the most up to date technology.

The Big Picture of Business – Avoid the Tired, Trite Terms: Encourage Original Thought, Focus on Priorities and Strategy

Strategy Driven

Many people used to do the same thing with the word ‘technology,’ using it far from its reasonable definitions. These expressions are trite and reflect a copy-cat way of talking and thinking: ‘Solutions’ is a tired 1990’s term, taken from technology hype.

The Big Picture of Business – Communications Reflect Your Strategy

Strategy Driven

Business development. Developing communications as a vital tool of business and life. This stymies employees’ professional development and hampers company productivity.

Stop Getting the Wrong Things Done

Leading Blog

There are four zones of productivity that we typically operate in: the Drudgery Zone , Disinterest Zone , Distraction Zone , and the Desire Zone. Hyatt adds a fifth zone called the Development Zone. Use technology to block technology. Personal Development

Great Businesses Scale Their Learning, Not Just Their Operations

Harvard Business Review

Today we live in a world that is increasingly shaped by exponentially improving digital technologies that are accelerating change, increasing uncertainty, and driving performance pressure on a global scale. Moreover, most organizations seem to use digital technology to simply automate tasks and eliminate people. But scalable learning harnesses technology to augment the capabilities of people.

How Technology Is Transforming Retail - SPONSOR CONTENT FROM Ocado

Harvard Business Review

By Paul Clarke, Chief Technology Officer, Ocado. Across the retail landscape, a war is going on, and the battles are being fought on multiple fronts: business models, channels, brands, customers, technologies, and more. These smart voice-enabled hubs that link all the technology and appliances in a home are the opening move in a new battle for the first mile – the portion of the retail chain that covers everything from the consumer’s premises to the outside world.

How New Technologies Could Transform Africa’s Health Care System

Harvard Business Review

Across industrial sectors, from healthcare to energy, from construction to retail, engineers are creating new technologies with potentially disruptive implications for the current architectural order of the global economy. One of the technologies, an “ AI doctor ”, shows great promise for the future of healthcare in Africa. How companies are using artificial intelligence in their business operations. Technology Data Healthcare Africa Digital Article

A Look Inside Lockheed Martin’s Space-Age Operations

Harvard Business Review

Our job is to deliver the cutting-edge technologies they require. And, especially in recent years, as prolonged global economic challenges have rippled through the aerospace industry, we also need to make those technologies more affordable. The Future of Operations.

Today’s Leaders All Share These 5 Traits – A Digital Mindset

N2Growth Blog

The best leaders have a propensity for looking for ways to leverage digital technology for competitive gain.If you want to be a great leader , you absolutely have to develop a digital mindset. It’s the only way you can help your business leverage data and information technologies in the pursuit of growth and profitability. Digital technology and media are omnipresent in business nowadays. Digital technology is continuing to evolve. Technology Adept.

The Big Picture of Business – Doing Your Best Work on Deadlines: Mobilizing the Energy for Best Business Success

Strategy Driven

Though I wrote all my books on computers, I wrote the modern technology chapters on the typewriter, to make points to myself that the readers could never have grasped. We just had the first live TV musical play extravaganza on television after a 50-year hiatus.

Energy 214

Leadership and Competition

N2Growth Blog

In the military we valued actionable intelligence, studied our enemy’s strengths and weaknesses, developed a battle plan around a solid strategy, and executed our tactical mission as if our lives depended on it - because they did. By Mike Myatt , Chief Strategy Officer, N2growth.

Why You Should Invest in Tech Stocks

Strategy Driven

We are currently surrounded by big technology stocks such as Amazon, Alphabet Inc, Microsoft, Facebook, Apple; with some of these stocks crossing the $1,000 per share mark, they can be (and very much are) an attractive investment opportunity.

Leadership and Resourcing

N2Growth Blog

Let me be clear that I’m not advocating an abdication of responsibility, but rather an understanding of highest and best use of financial, human, and technology resources. Leadership is about teaching, coaching, developing, and mentoring.

Startups Could Fundamentally Change the Way Big Investors Operate

Harvard Business Review

Small startup firms are already developing proprietary technologies — such as machine vision, deep learning, and other innovations —– that could help large investors evaluate opportunities and risks with far greater accuracy and efficiency than was previously possible. Research we have collected in recent months shows that pension funds, sovereign wealth funds, and endowments expect imminent breakthrough innovations in investment technology.

Big Technology Change Without Big Risk

Harvard Business Review

But when the change involves a new information technology, it's harder to make incremental updates. Jointly map the work flows before you implement the technology. Consider the approach to front line engagement taken at Martin Health System , a community healthcare system in Stuart, Florida, which implemented a new enterprise-wide system for managing patient records and core operations. Information & technology Operations SAP

Cloud Computing and Business

Lead Change Blog

The revolution of cloud computing actually preserves the basic structure of how businesses have used information technology resources for the last few decades. Each cloud server is located in a central data center, which is typically operated by a third party company and built on virtualized hardware. Software developers now sell suites of HR tools to individual businesses, all of which can be accessed through a standard web browser.

Crafting Best-in-Class Business Intelligence

First Friday Book Synopsis

Here’s an excerpt from article written by Jamie Campbell, Kenny Kurtzman, and Adam Michaels for strategy+business magazine, published by Booz & Company. To read the complete article, check out the free resources, sign up for email updates, and obtain subscription information, please click here. * * * Start by choosing the metrics that matter most [.].

Kodak’s Downfall Wasn’t About Technology

Harvard Business Review

Today, the term increasingly serves as a corporate bogeyman that warns executives of the need to stand up and respond when disruptive developments encroach on their market. Kodak was so blinded by its success that it completely missed the rise of digital technologies.