Six Disciplines

DECEMBER 6, 2011

A key premise behind Six Disciplines has been to help people and their organizations develop a process for planning and execution. The article makes a direct correlation between a solid process implementation and their significant success in numerous areas - Operating Income, Sales, Total Assets, Return on Sales, Return on Assets.

TQM 106

TQM ROI Sample Quality 106

Strategy Driven

FEBRUARY 6, 2015

It applies to service industries and manufacturing operations. Total Quality Management (TQM) is recognized as a prerequisite for survival. Paying attention to quality can realize: Lower operating costs. TQM has increased profitability in some corporations up to six times. Business Strategy Steers the Quality Process.

Quality 50

Quality Metrics Strategic Planning TQM 50

Deming Institute

NOVEMBER 21, 2016

Roadway established these goals for its quality teams: improve organizational productivity, improve employee satisfaction, develop employee capabilities through leadership and training, and improve communication by reducing frustration and conflicts.

Case Study 28

Case Study Deming System Company 28

Curious Cat

MARCH 10, 2015

Top leaders required to develop a plan to demonstrate their advocacy for Quality Leadership methods and the goals of the transformation. A mission statement is developed by the management team and shared with the department. Twelve principles of Quality Leadership (QL) are developed for police leaders. Year seven.

Case Study 40

Case Study System Decentralization Management 40

Harvard Business Review

MARCH 23, 2011

To understand the strengths and weaknesses of different process religions, develop a network of people with experience in each one. Also, to signal what TQM guru Deming called "constancy of purpose," choose a name that will always resonate, e.g., something tied to customers and service. By all means, choose a name and stick with it.

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14