“In Search of Excellence” Revisited
Leading Blog
DECEMBER 5, 2022
I IN 1982, Tom Peters and Bob Waterman released In Search of Excellence: Lessons from America’s Best-Run Companies. Inflation was in double digits while productivity and personal income were stagnant — an economic condition that became known as stagflation. At the best companies, “The love of the product and customer was palpable.”.
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