A Better Metric for the Value of a Worker Training Program

Harvard Business

The United States has thousands of workforce development and training programs, run by the public, social, and private sectors. Yet workplace training is more necessary than ever, as technology and globalization continue to change the types of jobs that are available. We need to adopt something similar to a “total cost of ownership” (TCO) analysis. Now common in industry, TCO considers both direct and indirect costs over time.

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