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Establishing Forums to Build a Quality Oriented Culture

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Establishing Forums to Build a Quality Oriented Culture Total Quality Management (TQM) says that quality is everybody’s job. TQM is not just a philosophy. Each individual’s approach to work, understanding of quality and personal standards of excellence are crucial for delivering quality.

Quality 122
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Leapfrogging

Six Disciplines

India lacked the capital and economic development to build a national telephone infrastructure to service all of its homes, thus remaining essentially phoneless for decades. Leapfrogging has been around for a long time. That nation continued to grow stronger economically, however, while cell phone technology emerged. landline phones.

TQM 83
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Leapfrogging

Six Disciplines

India lacked the capital and economic development to build a national telephone infrastructure to service all of its homes, thus remaining essentially phoneless for decades. Leapfrogging has been around for a long time. That nation continued to grow stronger economically, however, while cell phone technology emerged. landline phones.

TQM 82
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Balanced Scorecard - The Next Big Thing?

Six Disciplines

Developed at the Harvard Business School by David Norton and Robert Kaplan in the early 1990s, the Balanced Scorecard (BSC) represents the newest and most prolific performance measurement system since Total Quality Management (TQM) and Management by Objectives (MBO).

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Proven: Follow a Systematic Approach For A Huge Change In Bottomline Results

Six Disciplines

A key premise behind Six Disciplines has been to help people and their organizations develop a process for planning and execution. The desired end result is different for each of our clients, but it's usually centered on growth, higher productivity, improved profitability and greater overall goal accomplishment.

TQM 106
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Is It Fun Being Led by You?

Lead Change Blog

We got our black belts in six-sigma; words or acronyms like Kaizen, PDCA, TQM, QC and ISO became everyday parts of our work language. We learned the quality lessons of Edward Deming, Joseph Juran, and Phil Crosby as well as the lean thinking lessons of James Womack. The benefits were significant.

Six Sigma 150
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Outside In: Customer Perceptions Define Service/Quality Levels

The Practical Leader

&# This draws from The Three Rings of Perceived Value model we developed at The Achieve Group (now part of AchieveGlobal) and featured in my second book Firing on All Cylinders: The Service/Quality System for High-Powered Corporate Performance.

Quality 56