Should a CEO’s Bonus Be Based on Financial Performance Alone?
MAY 25, 2017
” In 2012 the Commonwealth Bank restructured its evaluation system so that 75% of CEO incentives came from the bank’s total shareholder return (TSR), relative to a set peer group, and 25% from customer-satisfaction results, benchmarked against another peer group. I recommend using it in developing a corporate performance scorecard. On November 9, 2016, the shareholders of Australia’s largest company, and the world’s tenth-largest bank , revolted.