article thumbnail

The Brand Benefits of Places Like the Guinness Storehouse

Harvard Business Review

Marketers have long known that stories capture consumers’ attention and they commonly weave storytelling into their marketing messages. We find that brand homes are most effective in combination with other communication and content platforms as part of a holistic marketing strategy. Start in the heart.

Brand 8
article thumbnail

How Vineyard Vines Uses Analytics to Win Over Customers

Harvard Business Review

I met the team at Vineyard Vines while doing research about data-driven marketing technologies for my book, Marketing, Interrupted , and was able to learn firsthand about the company’s beginnings, and what has made them so successful today. Data-Driven Marketing. The science of storytelling and brand performance.

Retail 8