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Complimentary Resource – Explode 6 Direct Marketing Myths.

Strategy Driven

This paper focuses on six myths that surround direct marketing best practices and discusses how you can use specific analytical techniques and tools to beat these myths, increase response rates and boost ROI. Click here for more information on Explode 6 Direct Marketing Myths.

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5 Ways Predictive Analytics Make or Break a CRM System

Strategy Driven

Of course, there’s no way to actually predict the future but predictive analysis can give companies invaluable insight that can make or break a CRM system. If you’re not using predictive analytics, your current CRM system is likely falling short in several areas. On its best day, a CRM system can only give you an educated guess.

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How to Start Up Your Own Business

Strategy Driven

Make use of the call-back system that Broadway operators use when casting a show. By using this system, you’ll make doubly sure that you have indeed chosen the correct candidates. Today, besides direct marketing, using digital marketing to its fullest extent will ensure that people get to know about you, quickly!

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AARP – The Last Membership Card You Will Ever Need!

CO2

I remember when I was at the beginning of my career and calling on AARP as a direct marketer to do their work. My wife, Chris , thought it would be quite amusing to put the direct mail on my desk, yes, including the membership card. Where has time gone. You know the work of calling on Senior Citizens.

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Decide, Change: The Two Essential Risks for Ultimate Success

Great Leadership By Dan

It also refers to processes or systems, changes in attitude, and the business personality. Internal change happens within the business walls, and it is not necessarily customer facing. Internal change can be organizational; there are changes in personnel, management, department, and staff reorganizations. change risk success Tom Panaggio'

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Customer Intimacy, Meet Operational Excellence

Harvard Business Review

Bean is embarking on a major investment in its systems infrastructure. Terry Sutton , vice president of business transformation, told me that "The systems we''re implementing are about operational excellence. As a direct marketer we have been good at customer intimacy. We know a lot about our customers.

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Before You Link Pay to Customer Feedback: Five Essentials

Harvard Business Review

Pep Boys, a US auto parts store chain, reports in its proxy statement that customer metrics are now an important part of its executive compensation system. If your scores vary wildly from one time period or unit to another and you don't know why, you don't have a reliable measurement and feedback system. Organized learning.