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The Truth About How Uber’s App Manages Drivers

Harvard Business Review

The company manages a large, disaggregated workforce of “driver-partners” that deliver a relatively standardized experience to passengers, while simultaneously promoting drivers as independent entrepreneurs whose work is characterized by freedom, flexibility, and independence. Customers act as managers.

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Automation Will Make Us Rethink What a “Job” Really Is

Harvard Business Review

Pilots are a critical pool of talent for an airline; there must be a sufficient supply with appropriate skills to operate the airline. To answer these questions, we need to begin disaggregating work and understanding how automation and AI can differentially handle various aspects of work.

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The 3 Ways Work Can Be Automated

Harvard Business Review

As business leaders and managers, we have become increasingly capable of engaging a workforce that is some combination of virtual and on site, part time and full time, permanent and contingent. Management oversees the entire fulfillment process, including the work interactions between robots and humans. Insight Center.

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A Brief History of Blockchain

Harvard Business Review

The second innovation was called blockchain, which was essentially the realization that the underlying technology that operated bitcoin could be separated from the currency and used for all kinds of other interorganizational cooperation. These changes, and others, represent a pervasive lowering of transaction costs.

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5 Questions That Will Help You Stay Ahead of Your Disruptors

Harvard Business Review

Aggravated and depressed by the decline of their core memory business in the 1980s, Intel’s top management struggled for strategic clarity. Top managers in disrupted industries increasingly find this question less rhetorical than newly fundamental. But are they profitable? Does superior UX generate superior returns?

Levitt 8
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Design Your Own Profession

Harvard Business Review

A disaggregated laptop that is lighter and more versatile, since I can use the screen by itself as an e-reader and the keyboard with other devices. Boeing refers to its global "value webs," an approach that turns managers into systems integrators. I recently bought an iPad. After using it for a few days I bought a wireless keyboard.

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Why AOL Should Double Down on Patch

Harvard Business Review

The startup is trying to build a platform that could replace a disaggregated network of local news sources. Almost all of these disruptive businesses are ridiculed or ignored in their initial years of operations by existing players. Patch has the potential to be a truly disruptive business. Consider the market.