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Why Customers Leave Platforms — and How to Retain Them

Harvard Business Review

Disintermediation is a sign that your customers don’t think you are adding as much value as you think you are. Firms struggling with disintermediation can take simple steps to stop the bleeding before it’s too late — if they understand what’s really taking place.

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How To Lead In Uncertainty

CO2

Before reaching the top of the S-Curve, there will be disintermediation, which moves humanity from the current S-Curve to a new one. For those clients whose best skill set is leading in Chaos and Complexity, they have been able to be opportunistic and see patterns for intervention during this time.

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How to Approach Leading in Times of Uncertainty

CO2

Before reaching the top of the S-Curve, there will be disintermediation, which moves humanity from the current S-Curve to a new one. For those clients whose best skill set is leading in Chaos and Complexity, they have been able to be opportunistic and see patterns for intervention during this time.

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Ambiverts win - Daniel Pink at World Innovation Forum.

CEO Blog

So they coined the word "Disintermediation"". So the new skill has shifted from problem solving to problem identifying. " "In general people of high power take their own perspective (not empathizing) but people of low power see the others''view. Management consultants get paid by the syllable. In 2000, 1 in 9 people worked in sales.

Letter 124
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Disruptive Business Models | N2Growth Blog

N2Growth Blog

So, in today’s post I’ll examine the power of disruption as a key business driver… Disruptive business models focus on creating, disintermediating, refining, reengineering or optimizing a product/service, role/function/practice, category, market, sector, or industry.

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The Solution to the Skills Gap Could Already Be Inside Your Company

Harvard Business Review

Is the developed world on the verge of a skills crisis? The challenge is obvious: the quickening pace of technological change has shrunk the shelf life of skills acquired by today’s university graduates to just a few years. CB: We’re in the middle of a “skills shift.”

Skills 8
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What Africa’s Banking Industry Needs to Do to Survive

Harvard Business Review

But banks cannot control the rules of engagement as they have in the past, since customers now have more choices and are more fragmented, and disintermediation by fintech is making it harder to earn fees. The old banking order is failing in Africa and central banks are losing their powers with all the disintermediation.