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Organizational Performance Measures Best Practice 30 – Balancing Performance Measures

Strategy Driven

Organizational Performance Measures Best Practice 29 – Documented and Retained Causal and Action Intelligence. Organizational Performance Measures Best Practice 23 – RACI Matrix. Organizational Performance Measures – Post System Implementation Challenges.

KPI 52
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Organizational Performance Measures – Time Matters

Strategy Driven

Because individuals tend to act in a manner that is positively reflected by measures documenting their performance, this time dependence tends to place intended and unintended productivity pressure on those monitored. Organizational Performance Measures Best Practice 23 – RACI Matrix. Intended Impacts.

KPI 59
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“Nailed it.” A lesson in overcoming project complexity

Deming Institute

We revisited roles and responsibilities, reinforced processes for communicating across the team, and engaged the entire team in the development of RACIs – articulating what Roles are Accountable, Responsible, Consulted, and Informed – for every operational process. We also clarified the project methodology and trained everyone on it.

Project 28