The Horizons Tracker

MAY 10, 2021

Successful AI/ML implementation has clear benefits for early adopters — As organisations look to the future, IT and operations are the leading areas where they plan on adding AI and ML capabilities.

Early Adopters 84

Early Adopters Outsourcing Long-term Report 84

Lead Change Blog

AUGUST 18, 2016

So, Jeff’s non-stop one-liners were funny: “You might be a redneck…if there are more than five McDonald’s bags in your car…if the Home Shopping Network operator recognizes your voice…id the taillight covers of your car are made of red tape…if you financed a tattoo, or if you’ve ever been involved in a custody fight over a hunting dog.”.

Covey 150

Covey How To Long-term Class 150

Strategy Driven

MARCH 20, 2021

But you must also remember that any new technology you onboard will bring change to your bank’s operations—some of which isn’t welcome just yet. Or, they may be skeptical about whether it’s worth the cost, or the risk to a high-stakes profession such as finance. It will make the task of deriving insight easier—not harder—to do.

Technology 70

Technology Chief Financial Officer Banking Chief Technology Officer 70

Harvard Business Review

AUGUST 29, 2018

Recently, a financial services organization found $5 million in opportunities to optimize its finance processes. A core set of very good features hook early adopters, and teams quickly learn what users value. The company found that using robotic process automation alone could free up to 75 full-time equivalent staff.

Strategy 8

Strategy Content Enterprise Architecture Agility 8

Harvard Business Review

AUGUST 28, 2017

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. Investment in AI is growing and is increasingly coming from organizations outside the tech space.

Survey 11

Survey Execution First-mover Advantage Technology 11

Harvard Business Review

SEPTEMBER 22, 2011

In most larger companies, you'll need to generate roughly 200+ responses per operating unit per period. Your CFO and finance team can take a leadership role here. Unless line managers and finance really believe in the link between customer feedback and business outcomes, your incentive system won't last long.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

JULY 12, 2017

In effect, they all had skin in the game, which remains one of the most elusive elements of modern finance. Rather, they can become early adopters of the technology. This is particularly troubling because we are in a time beset by complex risks , requiring greater trust, speed, and security in these relationships.

Insurance 10

Insurance Industry Policies Market Penetration 10